Director, Clinical Applications Mid-Atlantic

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you. 

The Director, Clinical Training, is a senior management professional that oversees the clinical Applications Manager(s) and Clinical Applications Specialist(s) in the delivery of Varian product education, training and support to Varian customers. This role will require the successful candidate to reside within Mid-Atlantic region consisting of the follow states (Virginia, Maryland, Ohio, North Carolina, Tennessee and Kentucky) with 50-75% travel requirements.

Duties and Responsibilities:

Strategic Planning and Development

• Partnership in strategic planning and development, analyzing market trends, customer feedback, and technological advancements.
• Provide vision and direction to the clinical applications team for the delivery of Varian product training and educational support to Varian customers.
• Creation of new services, partnership in commercialization and marketing internally and externally.

People Leader

• Leader of leaders, Clinical Applications Partner, and Clinical Applications Specialists. 
• Development of a high-performing team focused on product expertise and customer satisfaction.

Pre-Sales Engagement

• Participate proactively in pre-sale engagements to identify and partner in creating a solution that is in alignment with the customer goals, provides a successful implementation and continuing education to maintain and advance their product knowledge. 
• Provide expert insights into different training program offerings and customization options.

Financial Responsibilities

• Manage a profit and loss center and revenue targets to achieve financial objectives. 
• Attendance of forecast calls to maintain visibility on resource needs and customer deliverables.

Customer Relationship Management

• Provide strategic leadership and direction for the delivery of clinical applications training and support to customers to provide the highest level of service and customer satisfaction.
• Engage in the resolution of customer needs and concerns while defining and developing ongoing customer relationships.

Operations Management

• Analyze operational processes, utilize digital platforms to proactively engage with our customers, escalation procedures and perform training needs assessments for identifying opportunities for educational delivery improvements and value add to the customer.
• Manage customer relations and partnership with Clinical Operations Manager(s) in scheduling all training matters (on site, classroom, remote and electronic training modalities) to ensure customers are well prepared to obtain training that will enable them to operate their Varian Medical Systems equipment according to a minimum of safe and effective use guidelines, set timelines and assist in managing the customer’s clinical expectations.
• Monitor resource utilization of the applications specialist. Understand business needs and drivers, identify opportunities of enhanced utilization and proactively implement strategies and respond appropriately to ongoing changes in demand.

Cross Functional Collaboration

• Collaborate with other departments primarily Project Management, Sales, Service, AOS, Global Education, Helpdesk, Product Management and Marketing to provide the necessary support to enable the best services and optimize customer relations. 
   

Qualifications

• Bachelor’s Degree or equivalent. Master’s degree preferred. 15 years of related experience 7 years management experience. Clinical experience required.
• Reside within the region and/or the time zone(s) of the region.
• Microsoft Office Suite including Excel, Word, and PowerPoint, and Email
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Exercise sound judgment and problem-solving skills
• Take responsibility and work independently, as well as coordinate team efforts.
• Demonstrate patience, tact, and courtesy with a variety of customers and personalities.
• Ability, competence, and confidence to lead people.
• Certifications and Training: Obtains and completes LMS training plan specific to assigned responsibility.
• Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.
• Applicable to the Oncology Systems business only: Meets all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. These requirements vary by client and may include but are not limited to: Proof of valid identification (photo, driver’s license, SSN) Criminal background checks Drug screens Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare trainings.

#LI-CORP1

Position must have full access to Varian client sites to perform the essential functions of this position. Many clients require Varian employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

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Varian is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 

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Varian follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

The base pay range for this position is

The pay wage range shown is based on the job posting's primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.