Director, Change Realization

Role Purpose

As Director of Change Realization in the Global Strategy and Operations organization, you will build out a new capability to drive organizational adoption within Gartner Consulting to help us realize our transformation agenda. Gartner Consulting extends the impact of Gartner insights for our largest technology clients. Consulting a $400M business that is rapidly growing, and our goal is to grow to $1Bn+ in global revenues.

For our most important transformation initiatives, we need to better manage the people side of change on our most critical transformational initiatives by developing a clear strategy, methodology, approach, and tools.

Creating a new capability will help us:

• Deliver long-term double-digit growth through repeatable best practices around change, methods, and tools,

• Maintain a portfolio view of changes to better understand change impact and saturation across different audiences, and

• Improve change governance across our business through clear accountabilities over change results.  

As Director of Change Realization, you will also help guide our organization through our transformational journey by organizing and executing our change initiatives across our largest, most complex initiatives. Strong change on each engagement will help us:

• Engage leaders build a guiding coalition,

• Define a compelling story of our transformation,

• Cascade accountability throughout the organization,

• Plan and leading change interventions with impact, and make sure changes remain.

Major Responsibilities/ Accountabilities

Build a Change Management Capability

• As a member of the Strategic Programs team, develop overall approach for how Gartner Consulting will manage change across our full portfolio of initiatives.

• Create change management methodology, tools and templates to support our agile programs.

• Build support for the new change management capability across Consulting Business.

• Educate and train leaders in our consulting business on the value proposition of effective change and how to effectively sponsor and lead change across our consulting business.

• Develop measures to show change management results and successes.

Build Executive Leadership and Commitment

• Partner with our global Executive Leadership Team to articulate the transformation agenda into a core messaging platform that communicates how we will create value to our business, customers and employees. 

• Host leadership session to align leaders to a common cause.

• Engage Executive leaders to plan for active and visible sponsorship; Prepare individual leaders to lead the change.

Plan Change

• Work with executives to develop an overall vision and strategy for change.

• Identify a list of key stakeholders, their goals and expectations, levels of commitment, and ability to influence the change …