Director, Change Management (Remote)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring!The Change Management Lead will play a key role in helping with enterprise software implementations (change initiatives) and Source-To-Pay related change management activities. This person will focus on the people side of change - including changes to business processes, systems and technology, job roles and organization structures. The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement. Key activities may include stakeholder engagement, conducting impact analysis, gathering, and assessing change impacts, end user communications, end user (and supplier) training, and measuring end user adoption.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered remote, which means you’ll be assigned to a home office. We are targeting candidates located on the East Coast for this position.

Job Responsibilities:

• Lead Change Management initiatives by demonstrating comprehensive understanding of Prosci methodology, to employ ADKAR systematic approach to adoption, communication, and training.
• Align Change milestones with Broadridge PMO through regular updates and collaboration to establish milestones and communicate to executive steering committee.
• Facilitate, schedule, and organize stakeholder and role specific training.
• Demonstrate knowledge of Broadridge organization, Fintech companies and impacted stakeholders.
• Leverage understanding of procurement processes, procurement technology and sourcing models
• Provide direction, identify change impact risks, and develop creative solutions to meet adoption goals.
• Manage internal and external stakeholders, promoting collaboration garnering buy-in to strategic objectives.
• Coordinate enterprise-wide communications and align communication channels through stakeholder segmentation.
• Coordinate regular change update meetings with business leaders to create transparency across project while developing solutions to achieve objectives.

Preferred Qualifications:

• Bachelor’s degree from a four-year college or university in a related field (preferred).
• Change Management Certified
• A solid understanding of how people go through a change and the change process; experience with ADKAR is a plus.
• Experience and knowledge of change management principles and methodologies (example: Prosci certification)
• Familiarity with project management approaches, tools, and phases of the project lifecycle.
• Exceptional communication skills - both written and verbal.
• Able to work effectively at all levels in an organization.
• Excellent active listening skills.
• Problem solving and root cause identification skills.
• Strong analytic and decision-making abilities.
• Must be a …