Digital Product Solutions Specialist II

Open to remote work except in South Dakota, Vermont and West Virginia.

The annual base salary for this position ranges from $62,200.00 in our lowest geographic market to $139,200.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.

Information about benefits can be found here.
 

ABOUT CONVERSE 

Are you interested in working for the most iconic and well-loved sneaker brand in the world? Born in sports and made for the street, Converse is a place to explore your potential, obliterate boundaries and push out the edges of what can be. We seek people who can lead, grow, think, dream, and create. Our culture thrives by embracing diversity and rewarding imagination. Converse seeks achievers, leaders, and visionaries. At Converse, it’s about each person bringing their authentic self, skills, and passion to serve the daring spirit of youth. 

ABOUT OUR TEAM 

The Global Digital Product Management team at Converse is a collaborative and highly cross-functional team that delivers best in class commerce capabilities across our marketplace - including Converse.com, our Converse stores and wholesale business.  We partner with geo aligned business teams and the broader Global Digital Product and Experience team that works to conceive, design, build, and operate distinct Converse experiences that inspire and engage our community while driving the business forward.  Our role is to identify opportunities, guide the development of solutions and take those changes to market.

WHO YOU WILL WORK WITH

You will report to a senior member of the Global Digital Product Management and lead product management for assigned scope within the customer journey. You will collaborate closely with other Product Managers on the team, as well as partners in Technology, UX, Analytics and key business stakeholders.

WHO WE ARE LOOKING FOR

We’re looking for an Associate Digital Product Manager that will help drive the Converse digital product strategy and partner with a cross-functional team to deliver new features and functions that drive meaningful business results.

This role informs and helps execute the product vision, manages the end-to-end lifecycle for assigned features and executes a prioritized product roadmap based on a strong understanding of consumer needs, insight, and in-depth data analysis.

The candidate needs to be able to drive clarity and action, while drawing on their experience in Product Management and commerce.  We are looking for candidates who have experience in one or more of the following

• Ecommerce funnel from browse to buy – Salesforce experience a plus

• Digital marketing capability enablement for ecommerce retailer or DTC brand

• End to end user acquisition and marketing journey enablement 

WHAT YOU WILL WORK ON

If this is you, you’ll be working with our Technology, User Experience, Analytics and Business partners and will be responsible for:

• Inform prioritization and drive planning of ongoing digital marketing capabilities and integrations with partner ecosystem

• Identifying opportunity spaces and recommend relevant features, capabilities and tools for prioritization within Marketing Technologies portfolio.

• Analyzing customer insights, industry trends and analytics for assigned features.

• Defining and documenting detailed business requirements for key capabilities through user story identification and development.

• Partner with User Experience team on how customer experience will be implemented.  

• Partner with Analytics team on KPI measurement and insights.

• Partner with Testing and Optimization team on learning agenda and opportunities.

• Partner with Digital Technology on development execution, as a key lead in development sprints, user acceptance testing and ongoing releases.

• Develop and execute launch planning and readiness with cross-functional teams.

WHAT YOU BRING

• A minimum of 2 years directly relevant work experience OR

• Bachelor’s degree or equivalent combination of education, experience or training

• 3+ years of digital product management experience with an ecommerce business. 

• Proven record of partnering with cross functional teams through ideation, design, and delivery of digital products.

• Understanding of ecommerce and retail landscape including technologies and vendors and how to leverage to unlock business opportunities. 

• Passionate advocate for the customer with experience in consumer research and testing methodologies.

• Strong acumen for web analytics and a knowledge of how KPIs translate to business value, and ability to build ROI driven business cases for new features and capabilities.

• Experience delivering enhancements in an iterative design and development process that leverages agile principles.

• Team player with strong communication and collaboration to build strong relationship with cross functional partners and stakeholders.

We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

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