Digital Product Management Senior Manager (PINACLE Reporting) - Treasury Management
Home Location-PA (PAH01)
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. Relevant industry experience consists of TM Information reporting. In addition, preferred leadership experience managing change.
The position is a people manager with direct reports.
As a Digital Product Management Senior Manager within PNC's Corporate and Institutional Bank, you will be responsible for developing and executing reporting strategies and user experience within PINACLE, PNC's corporate online and mobile banking platform, and one of the bank's largest, most complex digital properties. Key responsibilities include:
• Defining and driving the business strategy and vision for client-facing
reporting, data presentation, and data insights
• Monitoring and responding to external influences such as competitive
developments, client feedback, and regulatory changes and guidance
• Managing the launch of client-impacting changes to ensure minimal
disruption and an outstanding client experience.
• Working with technology and other partners to optimize our use of a
diverse ecosystem of reporting, data visualization, analysis, and data
science tools for the benefit of our clients and the business
• Developing, managing, and prioritizing a product features roadmap based
on internal/external influences
• Staying updated on industry trends, best practices, and emerging
technologies related to online banking and reporting to inform decision-
making and drive innovation
• Representing PNC at industry conferences, client events, and other
speaking engagements related to reporting and data presentation in a
digital platform
This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.
Job Description- Responsible for complex, cross-functional digital strategies across business segments to optimize digital experience, leveraging design thinking and other best practices through the leadership of digital teams.
- Leverages industry and market place research and insights to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Assists Group Manager with defining strategy. Prioritizes and decisions recommendations. Drives business case development.
- Leads digital teams that develop and design the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Oversees the development, production, roll-out or promotion of digital experiences and ensures initiatives are completed on time, within budget and meet strategic goals.
- Drives/Develops partnership with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders including key vendors to ensure all digital experiences meet their strategic goals. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs. Serves as point of review and sign off for risk management, compliance, and audit requirements. May be identified as an application owner.
- Builds, manages, motivates, and develops the performance of the Digital teams to drive business, financial, and customer experience results of new and existing products. Recommends modifications in experiences and/or marketing to improve results.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, WireframingCompetencies
Business Acumen, Competitive Environment, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Product Development Strategy, Solutions DevelopmentWork Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.Education
BachelorsCertifications
No Required Certification(s)Licenses
No Required License(s)Pay TransparencyBase Salary: $80,000.00 – $217,100.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 08/26/2024, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
ApplyJob Profile
May not be available in all geographic locations Not available in all geographic locations Position may not be available in all geographic locations Remote position This position may not be available in all geographic locations Work may be performed from a quiet, confidential space in a home location, approved by PNC
Benefits/PerksDental and vision options Dependent care reimbursement Disability protection Educational Assistance Incentive eligible Inclusive workplace Inclusive workplace culture Life Insurance Opportunity for contribution Pension Remote position Remote work flexibility Stock purchase plans Vision options Wellness program
Tasks- Development
- Develop reporting strategies
- Documentation
- Manage client-impacting changes
- Optimize use of reporting tools
- Prioritize product features roadmap
- Reporting
- Represent PNC at events
- Risk Management
- Stay updated on industry trends
Agile Architecture Banking Business Case Development Business decisions Business Objectives Business Requirements Change Management Compliance Customer Experience Customer Needs Customer solutions Data Insights Data Presentation Data Science Data Visualization Decision making Design Design Thinking Digital Product Management Documentation Effective Communications Emerging Technologies Employee Engagement Enterprise Risk Management Innovation IT Architecture Javascript Knowledge Of Product Line Leadership Management Marketing Monitoring Organization Product Development Product Management Regulatory Reporting Research Risk Management Service Treasury management User Experience Wireframing
Experience8 years
EducationCollege degree Master's degree Ph.D. University Degree
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9