Digital Product Feature Owner

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance, investment and technology solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

There are two positions available - One position is sales focused while the other is service focused.

This position is a member of the Digital Experience team accountable for executing the Digital Program to meet overall business objectives. Collaborates with or is directed by the Senior Product Manager. Responsible for digital feature delivery. Identifies opportunities to improve features to meet the enterprise and business unit goals, digital marketing objectives, customer experience and legal compliance standards. Oversees requirements and approves product backlog items. Performs analysis of digital experiences related to product features.

Job Responsibilities:
 

Analysis and Evaluation

• Evaluates information from multiple sources to assess how product features are performing based on usage, completion rates, user value and contribution to plan. Communicates results to cross-functional partners, stakeholders, and product owners.
• Provides recommendations for new features, enhancements to existing features, and sunsetting of features aligned to the channel roadmap.
• Ensures features align to brand and UX guidelines.
• Responsible for accessibility monitoring and accessibility compliance of assigned features.
• Ensures continuous alignment of features to organizational goals and priorities.
• Contributes to the digital capability roadmap.
• Responsible for contributing to digital content strategy by providing insights on customer needs, content engagement and process effectiveness.
• Participates in ideation, development, and execution of website test strategies.

Program Execution

• Creates and executes features and product backlog items as assigned.
• Proactively interview stakeholders, research requirements and dependencies associated with a feature to thoroughly document business requirements and address any questions that arise during refinement and development.
• Identifies UAT test cases and executes UAT of features per the release plan.
• Develops expertise in the use of tool sets available to the digital program and systems to support creation of content or management of digital features.
• Supports initiatives that impact the digital program and may act as a point of contact or engage in …