Digital Operations Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

About The Role

Elavon is looking for a Digital Engagement and Operations manager to join our rapidly growing digital sales team! The digital engagement and operations manager will be a key member of Elavon’s Digital Distribution organization, winning new customers via digital experiences.

This role will be measured on lead to opportunity conversion, pipeline management and revenue generation. Responsibilities include digital journeys across Do-it-yourself (DIY) and Do-it-together (DIT). They will coach a team on pipeline management, sales acumen and effective use of sales tools to generate revenue and increase productivity.

Job Functions:

Increase customer acquisition and revenue from all digital experiences by improving user flows as well as provide ongoing feedback and recommendations to the marketing team.

Design and implement a robust reporting and analytics framework, tracking digital campaigns across email, social, and paid channels, and delivering actionable insights.

Leverage data insights and intent signals to identify buying behavior, prioritize target leads, and support sales in targeting high-probability opportunities.

Coach and develop sellers on effective pipeline management, sales acumen and use of CRM technology to manage productivity.

Partner with marketing and operations to align digital strategies with business objectives.

Mentor and develop team members within the sales function. Ensure that metrics are achieved and exceeded.

Basic …