Digital Forensics Program Manager (1PM-9PM PDT)

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. 

What’s unique about this role?

More than 25 years ago, Lighthouse launched as a local document scanning and copying provider for legal discovery. As the legal technology landscape has changed, we’ve evolved with it, including the continual development of a world-class digital forensics team. Digital forensics often acts as a conduit, linking together key steps of an engagement-- as a first step in gathering evidence, an intermediate step in establishing the facts of a case, a final step in preparing for examination in court—and it requires both strategic understanding of behaviors and outcomes, and tactical skills to put knowledge into action. The talented individuals who make up Lighthouse’s digital forensics team have decades of combined experience across the collection, investigation, and analysis continuum, and hail from careers in security technology, software development, eDiscovery, law enforcement, and the military. The diversity of background and technical acumen within the Lighthouse digital forensics team ensures that we can provide services across a plethora of use cases, using transparent, documented, and defensible workflows and methodologies.

Digital Forensics Program Managers work closely with our forensics consultants, associates and project managers as well as our Client Services and Sales teams to deliver forensic services to our customers. They gather details about incoming requests and assign them to forensics team members based on expertise and availability. Forensic Program Managers often have to balance competing priorities and tight schedules to get requests assigned. Often the first point of contact for the Forensics team, our Program Managers also responsible for making sure our internal customers have a great experience working with us.

What will this person do?

• Monitor, evaluate and assign incoming forensics requests                                    
• Provide frequent detailed updates to internal clients
• Work with the forensic team, and cross-functionally, to ensure deadlines are met
• Work with our lab team to track and coordinate shipping and receiving of collection kits
• Coordinate collections performed by subcontractors
• Assist with developing, implementing, and optimizing Forensic department workflows and practices
• Monitor, …