DevOps Engineer - Site Reliability

(*) This is a remote position; however, the candidate must reside within 30 miles of one of the following locations: Boston, MA and Portland, ME

About the Team/Role

The WEX Site Reliability Engineering (SRE) team seeks individuals passionate about developing software and solutions for observability, incident response, reliability, performance, operational excellence, and compliance. As part of the Site Reliability Engineering organization, you will support internal stakeholders and Payment Platform teams, tackling complex challenges and enhancing our engineering teams' and customers' experience. The ideal candidate will have a strong aptitude for learning new technologies, driving meaningful projects to completion, and thriving under pressure while closely collaborating with engineering teams.

As an SRE at WEX, you will be exposed to numerous code bases and languages. You will need to be able to assess for bugs during on-call events, find performance issues, and write custom tools to help automate operational tasks.

How you’ll make an impact

• Willingness to dig deep into code, networking, operating systems, and/or storage solutions to solve complex issues

• Develop automation and utilize monitoring tools to ensure system reliability

• Participate in incident response and troubleshooting

• Participate in 24x7 Site Reliability rotations and escalation workflows

• Identify and address performance bottlenecks. This will include code optimization, configuration changes, or infrastructure upgrade recommendations.

• Collaborate with development teams to ensure software design meets operational requirements.

• Continuously improve processes and procedures to increase system reliability and efficiency.

• Stay up-to-date with the latest industry trends and technologies

• Design, code, and debug applications while assisting with CI/CD pipelines, automating infrastructure tasks, and ensuring system scalability and security.

Experience you’ll bring

• 2+ years of hands-on experience as a Site Reliability Engineer or equivalent role

• Development experience OR consistent knowledge of at least one major programming language C#, Java, GoLang, Python

• Experience with Cloud Computing platforms (AWS, Azure, GCP)

• Ability to thrive in a fast-paced development and operations world

• Strong communication and collaboration skills

• Experience with observability and logging technologies

• Experience with at least one major RDBMS and NoSQL data store

• Experience with containerization technologies such as Docker or Kubernetes

• BA/BS degree in Computer Science or related technical field or equivalent job experience

Nice to have

• Experience with infrastructure as code, preferably Terraform

• Working knowledge in building and designing RESTful APIs.

• Experience with Datadog, Grafana, and Splunk

• Familiarity with Agile methodologies and practices

• Experience with GitOps

• Experience with Apache Kafka and eventing technologies