DevOps and Security Manager

Please Note: Internal Employees, please access the Career app on the Workday Dashboard homepage to apply for the position.

The University of Massachusetts Global (UMass Global) is a private, nonprofit affiliate of the University of Massachusetts. Accredited by WASC (Western Association of Schools and Colleges), the university offers undergraduate, graduate, credential, and certificate programs designed to be relevant to more than 90 career paths. UMass Global has ranked consistently among the best in the nation by U.S. News and World Report.

At the University of Massachusetts Global, we value the personal health and financial well-being of our employees. With our affordable and flexible benefit packages we aim to provide peace of mind to allow employees to focus on important aspects of their lives. Our benefits include:

Healthcare

Medical, dental, and vision plans - including health and flexible spending accounts - that cover you and your family.

Work-Life Balance

We encourage a healthy work-life balance, that’s why we offer flexible schedules and remote work opportunities. In addition, we provide generous vacation and sick time and 13 paid holidays which includes a winter break.

Financial Protection

For life's unexpected surprises - we provide life and disability insurance, prepaid legal, identity theft, critical illness, accident, and travel assistance. We also have programs to help you manage student debt offered through SAVI. Employees are also eligible for Public Student Loan Forgiveness.

Tuition Remission

We support the educational goals of you and your family by providing tuition discounts at UMass Global and Chapman University.

Wellbeing

24/7 counseling support, through our Employee Assistance Program, and free premium subscription to Calm for you and your dependents! In addition, our Wellness program provides year-round events that bring together our community and promotes employee well-being.

Retirement

Pre-tax and Roth options with a generous match of 6% and additional employer contribution of 3% - totaling 9%!

The DevOps and Security Manager will oversee the maintenance of middleware software in AWS, ensuring timely patching and optimal performance. This role manages production releases, administers tools such as BitBucket, Jenkins, Crontab, UC4, and Informatica, and supports the Associate Vice Chancellor in organization-wide risk assessments, security compliance, and disaster recovery initiatives. Collaborating closely with the Director of Cloud Infrastructure, the manager will ensure all assets are securely backed up and readily available for swift recovery in alignment with organizational goals.

Remote work from any of the following states – Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin.

The hiring range for this position is $110,000-152,000 annually. Offers are determined by a variety of factors, including but not limited to: geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.

TYPE OF SUPERVISION: Receive general direction from the Associate Vice Chancellor, Information Systems.

General Direction — indicates that the incumbent receives guidance in terms of broad goals and overall objectives and is responsible for establishing the methods to attain them. Generally the incumbent is in charge of an area of work; and typically formulates policy for this area but does not necessarily have final authority for approving policy.

POSITION DUTIES AND RESPONSIBILITIES:  

ESSENTIAL FUNCTIONS: 

Percentage

• Work with vendors and technical services to set up or upgrade application servers.
• Maintain existing middleware systems and application server including Apache, Tomcat, WSO2, RabbitMQ
• Work with vendors and technical services to setup single sign on
• Manage SSL certificates
• Create, maintain, and administer Jenkins, UC4, Crontab, and Informatica controllers and agents
• Administer Postgres Databases and Jira Bitbucket Code Repositories
• Design, implement, and manage continuous deployment practices. Manage continuous integration and deployment (CI/CD) pipelines
• Coordinate vulnerability scan fixes with the Information Systems and Technical Services teams
• Assist in maintaining applications and systems master risk register
• Mentor other team members on the best practices for DevOps and Security
• Perform other duties as assigned

POSITION SPECIFICATIONS AND REQUIREMENTS:

EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES:

• Bachelor’s degree in computer science, information technology, or a related field. A graduate degree is highly desirable. 
• 10+ years’ experience as a DevOps Engineer or similar software engineering role
• Desired to have AWS DevOps Engineer and Redhat Engineer Certifications
• Strong experience with AWS services, including EC2, RDS, S3, Lambda, and CloudFormation
• Experience in network, server, and application-status monitoring

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong command of software automation production systems such as Jenkins and Ansible.
• Proficiency in scripting languages such as Ruby and Bash.
• Knowledge of code versioning tools such as Git.
• Skill in managing and prioritizing multiple initiatives, ensuring timely delivery and alignment with organizational goals.
• Ability to mentor and guide junior engineers, fostering technical growth and team development.
• Expertise in diagnosing and resolving complex system issues under tight time constraints.
• Capable of explaining technical concepts to non-technical stakeholders and documenting processes clearly.

Machines, Tools, Equipment, Electronic Devices and Software: Personal computer; computer programming languages and software development tools; Microsoft Office Suite; basic networked computer systems, storage and operations.

Contact with Students:  Never

Contact with Faculty and/or Staff:   Occasional

Contact with Community and Vendors: Frequent

Please Note: Internal Employees, please access the Career app on the Workday Dashboard homepage to apply for the position.

Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of  age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.

Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.

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