Deputy Director
REMOTE OPTIONS, PHOENIX
The State of Arizona Board of Chiropractic Examiners is the regulatory body of the State of Arizona charged with protecting the health, welfare and safety of the public through the enforcement of the laws governing the practice of chiropractic.
DEPUTY DIRECTOR
Job Location:1740 West Adams Street Suite 2430
Phoenix, Arizona 85007
Posting Details:Hourly Pay Rate: $27.23 - $28.85
Grade: E1
This position will remain open until filled
Job Summary:The Board of Chiropractic Examiners is the agency charged with the mission to protect the health, safety and welfare of the public through enforcement of the laws that govern the practice of chiropractic in the State of Arizona.
Critical functions of that mission are 1. The investigation of complaints filed with the Board, 2. Monitoring compliance with Board Orders and 3. Processing applications for licensure and certification.
The ideal candidate will have experience in managing investigations, supervising staff, and fostering strong relationships with the public, licensees, and Board members.
This role serves as the primary point of contact for investigation-related inquiries, ensuring that all complaints are efficiently processed, tracked, and resolved in compliance with state laws and Board policies.
The Deputy Director will manage the intake and distribution of complaints, coordinate with the Arizona Attorney General on initiating investigations, and oversee the progress of cases.
In addition to leading the Investigation Department, the Deputy Director will provide administrative support, training, and guidance to Board members and staff and will serve as the Board’s Human Resources Officer, handling personnel matters to ensure smooth departmental operations.
Job Duties:• Oversight of Investigations: Lead and manage the investigation of complaints against chiropractic licensees, ensuring timely, thorough, and impartial resolution in compliance with Board policies, state laws, and ethical standards, while providing regular updates and ensuring proper documentation and escalation of cases as needed
• Public and Licensee Point of Contact: Serve as the primary contact for the public, licensees, and their representatives, providing clear and accurate information on investigation statuses and procedures, while addressing and resolving inquiries or complaints efficiently and escalating as necessary. This position is responsible and point of contact for all public record requests
• Staff Supervision & Development: Supervise and mentor the Investigation Department team, promoting a collaborative work environment, ensuring adherence to policies, …
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Comprehensive benefits Comprehensive benefits package Deferred compensation Deferred compensation plans Dental Insurance Disability Insurance Health and dental insurance Life Insurance Long-term disability insurance Optional employee benefits Paid holidays Paid parental leave Parental leave Professional development Remote options Retirement plan Short-Term Disability Insurance Sick Leave Supplemental life insurance Vacation
Tasks- Administrative support
- Ensure compliance
- Manage investigations
- Monitoring
- Office management
- Other duties
- Plan
- Policy Development
- Provide administrative support
- Provide training
- Recruitment
- Supervise staff
- Training
Administrative Administrative Support Assessment Auditing Case Management Certification Classification Communication Communications Compensation Compliance Confidentiality Critical thinking Documentation Document review Eligibility Employee Relations Enrollment Ethical Standards Excel Google Google Workplace Google Workspace Guidance Health care Healthcare Human Resources Implementation Investigation Investigations Investigative Investigative Techniques Legal Licensing Management Microsoft Office Microsoft Office Suite Monitoring MS Word Office Management Organization Organizational Performance Management Planning Policy Development Problem-solving Professional Development Project Management Public Relations Public speaking Recruitment Regulatory Compliance Scanning Staff Supervision Staff training State laws Strategic planning Supervision Time Management Training Written communication
Experience5 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9