Deployment Engineer

Are you passionate about pioneering the next wave of human-robot interaction? Do you thrive in dynamic environments and enjoy the hands-on deployment of cutting-edge technology? If you're driven by innovation and eager to play a pivotal role in bringing collaborative robots (cobots) to diverse settings, we invite you to join us at Collaborative Robotics as a Deployment Engineer. This role is a golden opportunity for those with a strong technical background alongside a customer-centric approach, ready to tackle challenges head-on and create a scalable deployment playbook. As a linchpin between engineering, go-to-market, and client operations teams, you'll turn customers into passionate cobot advocates and grow with us as we expand our reach.

Collaborative Robotics is a team of innovators and builders redefining the future of human-robot interaction. We are working to realize a world where robots are a trusted extension of your surroundings. They work, adapt, and react around you. Not the other way around.

We're hiring virtually in the US, with a preference for the Southeastern US area, and requirement of close proximity to a major airport. Willing and able to travel 75-85% of the time.

Key Responsibilities:

• Lead the onsite hardware and software testing of cobots, ensuring optimal performance.
• Identify, document, and troubleshoot issues, enhancing system reliability and user experience.
• Conduct parts replacements and robot retrofits, maintaining high operational standards.
• Build and maintain customer relationships based on trust, reliability, and mutual success.
• Prepare and verify site readiness for cobot deployment through detailed checklists and testing.
• Deliver exceptional post-deployment support, setting new benchmarks for customer satisfaction.

Minimum Qualifications:

• Bachelor’s Degree in Engineering (Mechanical, Electrical, Industrial) or Supply Chain Management.
• A customer-first mindset with proven success in building positive relationships.
• Experience collaborating with cross-functional teams to achieve shared goals.
• Proficiency in Linux, Python, and Git or equivalent version control tools.
• Hands-on experience in electrical and mechanical debugging.
• A data-oriented approach, with skills in data visualization or presentation.
• Willingness to travel (75–85%) for on-site deployments.
• Highly motivated, excellent communicator, thriving in fast-paced and collaborative startup environments.

Preferred Qualifications:

• Experience with ROS or similar robotic operating systems.
• Comprehensive understanding of both hardware and software in complex robotic systems.
• Basic networking skills, including familiarity with WiFi and VPN.
• Ability to automate repetitive tasks, improving …