Dementia Care Specialists Manager and Senior Consultant/Global Professional Instructor

Our Story:
Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we’ve helped train more than 15 million people within service-oriented industries, including education, healthcare, behavioral health, long-term care, human services, security, corrections, corporate, and retail.

At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone. We believe in the power of empathy, compassion, and meaningful connections. We believe personal safety and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. It is what defines and differentiates us, and informs our core beliefs.

As a member of the team, you can expect to:

• Make a difference through your work – You’ll be proud to tell your family and friends about what you do.
• Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership.
• Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins.

The Role:

The Dementia Care Specialists (DCS) Manager and Senior Consultant/Global Professional Instructor (GPI) is responsible for coordinating consulting projects, delivering onsite and offsite consulting services, preparing, teaching, and facilitating Dementia Capable Care (DCC) program/s in a high-quality manner while creating superior customer experience for training participants; and managing the DCS Sales team in participating in sales activities. This position will work closely with the DCS President to set a strategy for growing and acquiring new business.  In support of the DCS Mission, this position will also be responsible for writing, blogging, presenting at conferences, and assisting with business analytics and special projects. This role will be split into three areas where time will be allocated to DCS consulting, GPI consulting, and sales and sales management.

What You Get To Do Everyday:

• Conduct special consultations, seminars, and presentations as scheduled.
• Prepare business analytics and reports.
• Develop and deliver consultation services for DCS clients, including creating and managing project plans and producing high-quality deliverables as required by the client.
• Participate in sales presentations and meetings, including determining client needs and recommending DCS solutions.
• Provide assigned training programs and facilitate ancillary programs and presentations.
• Prepare and maintain training program materials.
• Update bibliographies and suggest updates for current best practices and research.
• Serve as a resource to assist clients through consultation and resource provisions.
• Organize necessary GPI materials and resources.
• Attend and participate in conferences as assigned.
• Participate in tradeshows and present at seminars.
• Participate in the development of products, training, and deliverables as requested.
• Contribute to program development as needed.
• Perform in sales activities, lead and manage DCS sales team, and lead initiatives.
• Advise CPI training and executive staff of emerging trends and issues related to industries served.
• Attend annual Staff Day and other professional development meetings and activities as required in the US corporate headquarters.
• Lead, develop, and mentor team members in the functional area.
• Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
• Perform other position-related duties as assigned.

You Need to Have:

• Bachelor’s degree in occupational therapy, speech-language pathology, physical therapy, or a related field or a combination of associate degree education and related work experience
• Five years or more of experience managing in long-term care, assisted living, or homecare or in other related capacities in dementia/memory Care
• Experience training and/or teaching adult learners
• Proficiency with Microsoft products, including Outlook, Word, Excel, PowerPoint, and Teams
• Current therapy or other health profession licensure in the state of practice
• Valid US driver’s license
• Valid US passport
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong collaboration skills
• Excellent teambuilding skills with the ability to attract, develop, and retain a high-performing team
• Outstanding leadership skills with the ability to delegate responsibilities and authority effectively and to encourage individuals to decide how they will accomplish their goals and resolve issues
• Well-developed interpersonal skills, negotiation, writing, speaking, and listening skills
• Strong business acumen and strategic thinking ability

We'd Love to See:

• Master’s degree in business and/or Healthcare
• Experience working in sales or education

What We Offer:

• $100,000 - $110,000 annual salary
• Annual company performance bonus
• Comprehensive benefits package
• 401k
• PTO
• Health & Wellness Days
• Paid Volunteer Time Off
• Continuing education and training

Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.