Delivery Manager

About Us

eSimplicity is a modern digital services company that works across government, partnering with our clients to improve the health and lives of millions of Americans, ensure the security of all Americans—from soldiers and veterans to kids and the elderly, and defend national interests on the battlefield. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that courageously equip Federal agencies with solutions to transform today for a better tomorrow for all Americans.

As a Delivery Manager, you will bring guidance, process, communication, and focus to your teams, helping them plan and deliver high quality work smoothly and on time. DMs partner with program leads, technical leads, product, and HCD to ensure the team is focusing on and successfully shipping work that delivers the highest value to our customers. DMs communicate with stakeholders, unblock or escalate impediments, and help manage risks. They also leverage agile principles, emotional intelligence, and a get-things-done mindset to coach teams to ever higher performance.

Responsibilities:

• Accountable for on-time and high-quality delivery of development work from inception to completion ensuring that your team can deliver work efficiently and without requiring heroics.
• Leads the collaborative, dynamic planning processes for sprints, PIs, and more.
• Partners with team leads to determine project objectives, and supports the development of product roadmaps and backlogs.
• Implements processes within and across teams to position teams for success. These processes help teams easily track work, ensure strong communication within and across teams, and guarantee that team members are focused on the right things at the right time.
• Facilitate scrum ceremonies and agile practices to ensure effectiveness of the team in delivering value to client.
• Coordinates with cross-functional teams to ensure alignment and drive progress towards goals.
• Manages client expectations and communications, so client is aware of project progress, risks, and blockers. 
• Closely track project work, and manage dependencies, risks, and issues, providing mitigation strategies and promptly resolving blockers, to ensure smooth project execution.
• Provide leadership and mentorship to team members, including coaching in Agile methodologies, healthy team relationships, and constructive disagreement.
• Partner with team to continuously improve project delivery processes and methodologies.
• Track and leverage metrics to measure success and identify areas for improvement. 

Competencies

• People Management and High EQ: Understands and manages team dynamics, addressing conflicts and creating a healthy, supportive work environment. 
• Execution & Adaptability: Successfully executes plans while being flexible to changes that arise.  
• Creates Alignment and Drives Team Forward: Facilitates alignment between team efforts and organizational goals.  
• Mission Fit: Aligns with eSimplicity’s mission and values to improve the lives of the American people 
• Resiliently Navigates Ambiguity: Remains calm and focused amidst uncertainty, while helping teams move forward towards clarity. 
• Stress Management: Effectively manages stress within teams to ensure sustained performance.  
• Mindset: A collaborative and growth-oriented mindset, with a natural inclination towards learning.  
• Data-Driven Decision-Making: Leverages data to inform decisions and optimize outcomes for our projects, customers, and business. 
• Strategic Thinking: Anticipates future trends and incorporates them into planning. 

Minimum Position Knowledge, Skills, and Abilities Required

• 4-7 years' experience as delivery manager, scrum master, or equivalent role managing scrum teams.
• 1+ year experience working with a SAFe team
• Demonstrated grasp of how to scale Lean and Agile practices, including the challenges associated with facilitating and continuously aligning a large development program.
• Demonstrated leadership and analytical skills
• Excellent command of written and spoken English.
• Active Certified Scrum Master (CSM), SAFe Scrum Master, and/or SAFe Advanced Scrum Master certification
• All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation.

eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager. Occasional travel for training and project meetings. It is estimated to be less than 25% per year.

Benefits: We offer highly competitive salaries, full healthcare benefits, performance bonuses, and a flexible leave policy. 

Equal Employment Opportunity:eSimplicity is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.

All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation.