Deal Desk Expert

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. 

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as Deal Desk Expert (6-months contract) within our Revenue Operations team.

This is a 6-month contract role to support a specific team and increased workload within the Expansion team.

We're seeking a highly motivated, analytical, proactive, collaborative, and engaged expert to join our team. You'll work alongside the current Deal Desk team and primarily our Expansion team, helping them drive larger and more strategic expansions constructs.

What you bring

• Demonstrated software industry experience in Deal Desk, Commercial Pricing Strategy and Financial Analysis types of roles
• Superior analytical skills along with the ability to demonstrate practical judgment in sophisticated situations
• Expert data modelling skill and extensive experience working with complex models in gsheet/excel
• Proven ability to partner with Go-To-Market teams and other cross-functional departments.
• Solid understanding of software revenue recognition principles
• Need for highly developed communication skills both written and oral
• Data-driven and out-of-norm attention to detail
• Ability to multitask and prioritize during high-volume periods. Schedule flexibility required for End of Month, Quarter, and Year End.
• Self-motivated and able to work under pressure in an unstructured and fast-paced environment; diligent with deliverables and deadlines, able to multitask
• Proficient knowledge of Salesforce, CPQ
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities

• This is a 6-month contract role to support a specific project and increased workload within the Expansion team.
• Build and drive all order form-based deals for our Expansion team.
• Owning the expansion calculator and recommending improvements to the process
• Handle day-to-day transactional deal calculator requests
• Be responsible for ensuring non-standard requests received from Sales are communicated clearly, accurately and adequate justification is provided in the Deal Approval System
• Serve as the trusted advisor to the Sales Expansion team on deal structure and quoting
• Ensure timely delivery of compliant and commercially sound offers with the Account Managers team
• Investigate opportunities and design solutions to automate Deal Desk Expansion processes
• Manage day-to-day quote management and pricing approvals, ensuring compliance with sales and business approval policies
• Assist in interpreting contractual language and escalate issues to ensure deals comply with revenue recognition and operational policies.
• Monitor the Deal Desk case queue to provide general assistance and advice on common deal and Quote to Cash / Billing process questions
• Collaborate with Sales leadership to effectively coordinate and lead month and quarter end deal closure
• Collaborate closely with our Compensation team to ensure Expansion bookings are accurately reflecting in each opportunity for exact commission calculations

Practicals

• You'll report to: Director, Field Operations, Planning & Compensation
• Team: Revenue Operations
• Location: Prioritizing candidates in EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $63,300 USD to $91000 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

Roughly 4 hours across 6 weeks

1. Interview with recruiter
2. Interview with future manager (Daniela Villani)
3. Interview with team members (Antonella Sidoni)
4. Interview with Exec (Alex Arbuthnot)
5. Prior employment verification check

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. 

Please note we accept applications on an ongoing basis. 

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