Data Director, Personalisation

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London | 💰 £160,000- £190,000 + Benefits | Data Science 

About our Data Discipline

We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.

We work in cross-functional squads where every data practitioner is a member of a central data discipline and fully embedded into a product squad alongside Engineers, Designers, Marketers, Product Managers, Finance Analysts etc.

Your Mission 

We’re aiming to be the app where our customers' financial lives are centered and they can get full transparency, visibility and control over their money. This role is fundamental to achieving this mission and making money work for everyone. You’ll build the foundations and collaborate on building systems that enable a personalised financial experience, leveraging machine learning to improve our search, discovery, and personalisation features. 

You will be responsible for partnering with senior stakeholders across Product, Engineering and Business disciplines to develop evidence-driven solutions to important problems. You will apply your leadership experience and data expertise to solve complex business challenges, help drive decision-making (at squad and leadership level) and develop data products (where appropriate) that will improve our products. You will lead a team of high performing, cross functional data professionals. You will also be part of the wider data leadership group and help shape the role that data plays across the company.

Your day-to-day 

• Establish yourself as a trusted member of the data and product senior leadership teams with the capacity for getting things done and to enable better decision making
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