Data Coordinator

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

With a unique combination of infection protection and contamination control products and services, STERIS Corporation offers customized solutions for a variety of environments. STERIS’s SPM (Sterile Processing Microsystem) Software is a surgical instrument tracking system that helps ensure the right instruments are delivered on time for their next procedure and in a fit condition for use, in addition to many other features.

As a Data Coordinator you will manage assigned data projects, perform data entry, and contribute to team and company enrichment and development. In this role you will work with other team members including the technical support team to generate the data needed for product implementation. 

This is a fully remote role.

What You'll do as a Data Coordinator

• Participate in Sales to Implementation calls for assigned projects; ensure that all data-related questions are addressed.
• Contribute in the Initial Implementation Planning Call for assigned projects. Participate in future planning calls as appropriate.
• Conduct the Data Planning Call(s) for assigned projects; ensure that detailed, clear notes are taken and loaded into Salesforce.
• Coordinate each assigned data entry project, ensuring frequent periodic communications with the customer and the SPM Project Manager, timely entry of data, complete and accurate documentation of summary statistics concerning the data entry for each project.
• Complete monthly follow-up calls with customers for duration of six months after the client begins maintaining their own count sheets.
• Discuss each project with the SPM Project Manager, the Director of Implementation Services, and/or the Sales Rep as appropriate to obtain a thorough understanding of the project.
• Prepare set details, loaners, and singles data for upload.
• Enter product and instrument information.
• Ensure all data entry adheres to SPM standards.
• Generate data upload scripts for remote projects.
• Consult with others as needed to ensure the most efficient, accurate process for data cleanups.
• Create the upload script when a database cleanup is complete.
• Perform data maintenance work in a timely fashion and according to contract terms.
• Submit suggestions for new development that would benefit SPM or SPM’s customers.
• Participate in programs such as the Customer Education Program.
• Train other teammates as appropriate …