Data Analyst, Trust & Safety

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Service Fundamentals (Trust & Safety)

Trust & Safety at Gemini is a team dedicated to stopping bad actors, securing our user’s funds and ensuring the integrity of Gemini’s digital asset marketplace. We are a diverse group of technology, data, and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes. Data is central to all of our business functions and drive many of our most important decisions at Gemini. As a result, the data analysts and scientists, operations associates and engineers that make up the Trust & Safety team are uniquely positioned to advise and influence cross-functional projects. These projects cover a wide-range of topics including fiat returns, identifying low quality and fraudulent users, and using on-chain information to support fraud detection.

The Role: Data Analyst

As a member of our Trust & Safety data science team, you’ll shape the way we approach data at Gemini by using your analytical and communication skills to work with teams across the business. You will focus on customer onboarding, transactions, and payment strategies to lower payment return rates and identify and off-board bad actors from Gemini, as well …