Customer Support Engineer - Orbotech PCB - Calumet, Michigan. OR Chicago, Illinois
USA-MI-Remote-US05K
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description/Preferred Qualifications
Based out of the Calumet area of Michigan this position has an emphasis on the local customers but travel will also be required as necessary.
Primary Function:
Responsible to provide elite support services to KLA PCB Territory customers, ensuring all Orbotech systems perform accurately, enabling high customer happiness and perception of the value of services received. Reports directly to the assigned District Manager.
Skill Requirements:
Candidates should have a solid background in electronics, mechanical engineering, vacuum technology, and basic knowledge Printed Circuit Board technologies
- Work to solve and diagnose Pneumatic, Vacuum, Electronic (AC and DC), and Computer issues to the component level.
- Must have solid understanding of WinNT, Win XP, Win7 & 10, Linux, as well as MS Office products.
- Excellent communication and customer interfacing skills.
- Good interpersonal skills.
- An adaptable approach to working hours, …
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