Customer Support Engineer / Application Support (Remote UK) - United Kingdom - Remote

Panaseer is an innovative and rapidly growing business that is revolutionising enterprise security. With over $43 million in funding and a track record of accolades, including prestigious industry awards, we are recognised as a leader in the space.

At Panaseer, we have developed the first Continuous Controls Monitoring (CCM) platform for enterprise security. CCM addresses the most pressing challenge in cybersecurity today: the lack of real-time visibility into the effectiveness of security controls. Our platform uniquely combines data from various security tools to identify and measure missing assets, control gaps, and provide insights on underperforming controls. This empowers organisations to make data-driven decisions and ensure robust security measures are in place.

Our industry recognition is testament to the ground-breaking nature of our technology. Gartner has included Panaseer as an inaugural vendor in two Hype Cycles for emerging technology, highlighting our contributions to Continuous Controls Monitoring and Cyber Asset Attack Surface Management. Additionally, Momentum Cyber has recognised Panaseer as a next-generation technology that will shape the future of cybersecurity, solidifying our position as an industry pioneer.

By joining Panaseer, you will have the opportunity to be part of a cutting-edge team that is driving innovation and making a meaningful impact in the cybersecurity landscape. We offer a dynamic and supportive work environment where creativity and excellence are celebrated. Join us in shaping the future of enterprise security and be part of our mission to provide organisations with unparalleled visibility and control over their security posture.

About this role

As a tier 1 / 2 Customer Support Engineer, you will be a proactive member of the newly formed support function, taking a lead role in the resolution of incidents and providing a …