Customer Service Representative - Full Service 9.9.2024
MN-Work@Home, Minnesota
Together we fight for everyoneâs opportunity for a better financial future.
We will do this together â with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyoneâs access to opportunities. The status quo is not good enough ⌠we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with â and those we acquire throughout our lives â are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage â Apply Now
Please Note: This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule. The individual must be available to work between 7:30a to 10p Eastern Standard Time hours as business requires.Â
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Imagine the career possibilities with a Fortune 500 Retirement Services Company that is consistently recognized by their employees and the marketplace â Certified as a âGreat Place to Workâ by Great Place to Work Institute, named âWorldâs Most Ethical Companiesâ by Ethisphere Institute, âWorldâs Most Admired Companiesâ by Fortune magazine, Worldâs Best Employer by Forbes, âBest Place to Work for Disability Inclusionâ DEI assessment âjust to name a few of the reasons why âWe Are A Different Kind of Companyâ.Â
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Come check us out! Take a look at our latest video:Â Voya Financial is HiringÂ
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We are seeking employees who are passionate about providing exceptional service to every customer and delivering on our mission. Do you thrive in a lively and dynamic call center? Are you looking to grow a long-term career where you build relationships and work in a team environment? If so, this role will afford you the chance to âŚ
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100% remote work from home Must work between 7
Benefits/Perks100% remote work Annual cash incentives Career growth opportunities Coaching sessions Continuous training Fully remote Hybrid schedule Hybrid work Incentive opportunities Learning and Development Long-term incentives Paid training Remote work Sales incentives
Tasks- Build relationships
- Educate customers
- Explain product features
- Explain product features and annuity plan concepts
- Respond to inquiries
401a 401(k) 403b 457 Access Call Center Critical thinking Customer service Financial advice Financial Services Inbound Calls Mentorship Problem-solving Retirement plans Retirement Products Sales
Experience0 years
Education CertificationsBest Place to Work for Disability Inclusion Great Place to Work
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9