Customer Implementation Project Manager
Charlotte, North Carolina, United States - Remote
Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business-to-business payments. Finexio simplifies the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customersâ accounts payable and procurement software.
Our vision is a world in which finance leaders only have to decide âwhatâ to pay- Finexioâs software seamlessly handles the âhowâ and the âwhenâ.
We are growing revenue over 100% per year and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $65m in investment and is backed by investors JP Morgan, Discover, NBH Bank, Mendon Venture Partners, and Valley Bank. These investors believe in the mission and technology so much so they are also customers and partners.
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Finexio is simplifying the way businesses make and receive business payments by integrating electronic payments and cash flow improvement solutions directly into customers' business process software. Our vision is a world in which finance leaders only have to decide âwhatâ to pay- Finexioâs software seamlessly handles the âhowâ and the âwhenâ. We are growing 200% per year and a true disruptor in the B2B Payments and Fintech industry.
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The Role
We are looking for an Onboarding Implementation Project Manager to tackle an exciting opportunity to assist us in scaling our Customer Onboarding organization through our next phase of growth. This role is responsible for creating success for our customers through the hands-on management and delivery of an amazing customer experience with Finexio. You will be an integral part of Finexio and be responsible for scaling and executing the customer onboarding strategy. You are an ideal candidate for this role if you have a track record of providing positive launch experiences and increasing the speed and depth of customer adoption to drive acceleration of Finexio payment volume goals. You will work cross functionally with Sales, Account Management, Client Operations, Finance, and Product teams at Finexio, while externally you will work with Partner and Customer teams. A typical project involves cohesive project execution of a project team comprised of internal resources, Partner resources and Customer resources. This is a high visibility role with an exciting opportunity to create immediate impacts and quickly make a difference to Finexio hyper growth goals.Â
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Requirements
- 4+ years of experience leading, building, driving performance of SaaS software implementation projects in the enterprise spaceÂ
- 7+ experience onboarding âŚ
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API integrations Customer onboarding Finance Operations Project Management Sales
Experience4+ years
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