CurvGroup - Ops Coordinator

At CurvGroup, we are a multinational company with a passionate, diverse team committed to building innovative and impactful brands. 

Our mission is simple: exceed customer expectations by delivering outstanding products and exceptional service. 

We take pride in our work, and we aim to lead the market in creativity and design over the next few years. 

We work across brands like FloatieKings and CreateCustomMolds, specialising in custom plastic products like floats and moulds. From design and sales to working with manufacturers in China, we handle it all.

What sets us apart is our commitment to creating a seamless customer experience from start to finish.

Our people are at the heart of everything we do, working collaboratively to drive success across all levels of the business.

If you're looking for a creative, fast-paced environment where you can contribute to building something meaningful, CurvGroup is the place for you.

We’re looking for an Ops Coordinator who thrives in a dynamic, fast-paced environment and has experience coordinating production, fulfilment, and shipping. You’ll be at the centre of our operations, working closely with our vendors and internal teams to ensure everything runs smoothly.

🌍 Coordinate production and order fulfilment with third-party vendors in China.
🔄 Track orders from production to delivery, addressing any issues promptly.
💼 Manage relationships with vendors, negotiating terms, timelines, and quality standards.
🚚 Plan and coordinate shipments from China to the U.S., ensuring timely delivery.
🔍 Oversee quality control, conducting product checks before shipping to the U.S.
📊 Maintain accurate records of orders, timelines, and any arising issues.
📈 Analyze operational performance data and generate reports for improvements.
💬 Collaborate with design and sales teams to align production schedules with forecasts.
⚙️ Identify inefficiencies in the supply chain and suggest improvements.
🌐 Work effectively with remote teams, primarily across EST time zones.
📝 Ensure compliance with international shipping and customs regulations.

Working Hours ⏰: The role is full-time, with working hours from 5AM to 2PM EST.

Requirements

To excel in this role, you need to have: 

✅ Experience in logistics and operations, with on-demand manufacturing experience.

✅ Familiarity with working with U.S. companies and negotiating with vendors and factories in China.

Brownie points for:

⭐ Excel proficiency

⭐ Experience with Asana, Pipedrive, or Salesforce

⭐ Power BI or other reporting tools experience

⭐ B2+ English proficiency

You’re resourceful, detail-oriented, and have strong analytical skills. You communicate concisely and think strategically, always looking for ways to improve processes. You’re comfortable working with numbers and have a natural problem-solving ability that helps you tackle challenges head-on.

Benefits

What’s in it for you?

💵 Salary of $2000 per month*
⏰ Full-time, fully remote position
📚 Professional growth opportunities to develop your career
🤝 Collaborative and supportive team environment
💰 Referral bonus of $500
👶 Parental leave and PTO

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team is working with CurvGroup to help them find their new team member. 

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of the CurvGroup’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of CurvGroup applications for this position must be submitted through JobRack and direct contact with the employer is not allowed.

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.