FreshRemote.Work

CSR Manager STRICTLY WFH

United States - Remote

Your Career, Your Schedule – Start in Insurance with No Experience Needed!

Are you ready to launch a flexible, rewarding career that empowers you to help others? We’re looking for driven individuals to join our team as Remote Insurance Customer Representatives. If you’re eager to learn, passionate about making a difference, and want the freedom to work from anywhere, this role is for you!

About the Role

As a Remote Insurance Customer Representative, you’ll guide clients through understanding their insurance benefits and provide exceptional service every step of the way. Whether they’re navigating life insurance, supplemental health policies, or other coverage, you’ll be the trusted voice that helps them feel confident in their decisions—all from the comfort of your home.

What You’ll Do

  • Assist Clients: Answer client inquiries via phone, email, or virtual meetings, providing clear and helpful guidance about their insurance options.
  • Explain Coverage: Help clients understand their life and supplemental health insurance benefits, ensuring they feel supported and informed.
  • Resolve Issues: Address client concerns, identify solutions, and escalate issues when necessary for a seamless resolution.
  • Keep Records: Maintain accurate documentation of all client interactions and follow-ups.
  • Stay Informed: Continuously learn about our insurance products and services so you can provide up-to-date, expert advice.

What You’ll Need

Don’t worry if you’re new to insurance—your ambition and people skills matter most to us!

  • Strong communication skills, both verbal and written.
  • A client-focused mindset with excellent problem-solving abilities.
  • Ability to manage tasks independently in a remote work environment.
  • Comfort with virtual tools and basic computer skills (training provided).
  • Previous experience in customer service or insurance is a plus but not required.

Why You’ll Love This Role

  • Work-Life Balance: Enjoy full-time remote work with flexible hours—no commuting required!
  • Earning Potential: Competitive weekly pay plus residual income opportunities.
  • Growth Opportunities: Unlimited potential for advancement in a supportive, team-oriented environment.
  • Training & Support: Comprehensive training and hands-on mentorship to help you thrive in your new career.
  • Benefits That Matter: Health insurance reimbursement, life insurance coverage, and a company culture that values collaboration over competition.

Ready to Redefine Your Career?
This isn’t just another job—it’s a chance to grow, make an impact, and help clients protect what matters most. Take control of your future, and apply today to join our team as a trusted insurance customer representative!

Apply