CRM Platform Administrator
MLV-Michalovce
Place of work: Slovakia (Remote)
Wage (gross) and other rewards: minimum 2.000€ / monthly (depending on experiences and quality of the candidate) + annual global incentive plan-bonus and other benefits in compliance with social benefit program of the company
Contract type: Full-time
Start date: By agreement
Job Summary
Working within the strategic framework set-out by the Director of Digital Development and Operations, the CRM Application Administrator will play a leading role in Convatec’s drive to provide a World-Class Customer Experience through Digital Channels.
Duties and Responsibilities
Responsible to maintening, upgrading and confifuring the platform,
Managing the onboarding, support, training and offboarding of application users,
Monitors and create report for various aspect of the platform such as usage, security and performance,
Manage and run data queries,
Attending to Agile Ceremonies,
Participate in testing and evaluating new programs,
Working closely with other members of the cross functional team,
Determining operational practicality
Maintaining application documentation.
Skills & Experiences required.
Must have done Admin work related to configuration of below.
Security roles
Setting up CRM instances
Managing audit logs
Monitor capacity
Investigate slow running plugins or workflows
Backup and restore CRM databases
Must be able to setup and configure CRM Apps from scratch including setting up languages, email templates, outlook configuration.
Must be able to install a solution into CRM system and also perform solution checks.
Ability to understand how Microsoft licenses work.
Understand CRM data verse architecture.
Person Profile:
Must have
Excellent analytical, problem-solving, and communication skills,
Able to communicate and collaborate effectively with all members in a manner that engages all stakeholder groups
Good knowledge of Agile methodology and principles by regularly learning it
Working knowledge of Software Development Lifecycle
Graduate degree in computers or business discipline
Consultative approach with blend of pragmatism and assertiveness,
Fluency in English,
Nice to have:
Excellent analytical, problem-solving, and communication skills,
Able to communicate and collaborate effectively with all members in a manner that engages all stakeholder groups
Good knowledge of Agile methodology and principles by regularly learning it
Working knowledge of Software Development Lifecycle,
Graduate degree in computers or business discipline
Consultative approach with blend of pragmatism and assertiveness,
Fluency in English
Note: Please send your CV only in English language.
Employee perks, benefits:
- Annual global incentive plan-bonus
- Large corporation with representation and manufacturing plants in the world
- Stable employer in Slovakia, Košice region
- Corporate culture – Underpinning everything we do are our values:
- - Improve care
- - Deliver results
- - Grow together
- - Own it
- - Do what´s right
- Introduction program according to company standards
- Development trainings
- Career opportunities for internal employees
- Referral bonus system
- Recognition program
- Supplementary pension plan after the trial period with the employer's contribution
- Social fund (various support and perks for employees)
Our products make a big difference every day. So will your contribution. The work you do will mean more, because it’ll make things better for your team, our business or our customers’ lives. It’ll inspire you to deliver to your very best. And we’ll be right behind you when you do.
This is a challenge more worthwhile.
This is work that’ll move you.
#LI-CB1
#LI-Remote
Company:
Unomedical s.r.o. (member of the global company Convatec)
Priemyselný park 3
071 01 Michalovce, Slovakia
Email: job-slovakia@convatec.com
convatec.sk | convatecgroup.com | careers.convatec.com
Beware of scams online or from individuals claiming to represent ConvaTec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official ConvaTec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at ConvaTec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@convatec.com.
Dajte si pozor na podvody online alebo od jednotlivcov, ktorí tvrdia, že zastupujú spoločnosť ConvaTec
Pred akoukoľvek ponukou práce, sa vyžaduje formálny náborový process, pre všetky naše pracovné príležitosti.
To bude zahŕňať, pracovný pohovor potvrdený oficiálnou e-mailovou adresou spoločnosti ConvaTec.
Ak Vás osloví podozrivý kontakt cez sociálne médiá, textovú správu, e-mail, alebo telefonát, o nábore v spoločnosti ConvaTec, nezverejňujte žiadne osobné údaje, ani neplaťte žiadne poplatky.
Ak si nie ste istí, kontaktujte nás na adrese careers@convatec.com.
Equal opportunities
ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Rovnaké príležitosti
ConvaTec poskytuje rovnaké pracovné príležitosti, pre všetkých súčasných zamestnancov a uchádzačov o zamestnanie. Táto politika znamená, že nikto nebude diskriminovaný z dôvodu rasy, náboženstva, vierovyznania, farby pleti, národnostného pôvodu, národnosti, občianstva, pôvodu, pohlavia, veku, rodinného stavu, fyzického alebo mentálneho postihnutia, citovej, alebo sexuálnej orientácie, rodovej identity, vojenského statusu, alebo statusu veterána, genetických predisponujúcich vlastnosti, alebo z akéhokoľvek iného dôvodu, zakázaným zákonom.
Notice to Agency and Search Firm Representatives
ConvaTec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any ConvaTec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of ConvaTec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Upozornenie pre zástupcov agentúr a vyhľadávacích spoločností
Spoločnosť ConvaTec neprijíma nevyžiadané životopisy od agentúr a/alebo vyhľadávacích spoločností pre túto pracovnú ponuku. Životopisy predložené akémukoľvek zamestnancovi spoločnosti ConvaTec, treťou stranou, ako sú agentúry a/alebo vyhľadávacie spoločnosti, bez platnej písomnej a podpísanej zmluvy o vyhľadávaní, sa stanú výhradným vlastníctvom spoločnosti ConvaTec.
Already a ConvaTec employee?
If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you!
Ste už zamestnancom spoločnosti ConvaTec?
Ak ste aktívnym zamestnancom spoločnosti ConvaTec, prosím, neaplikujte tadiaľto. Prejdite na stránku pracovných príležitosti, na svojej domovskej stránke Workday a zobrazte si „Interná kariérna stránka spoločnosti ConvaTec – Nájsť pracovné miesta“. Ďakujeme!
Only candidates who meet our requirements will be invited for the interview. Data of not selected candidates will be deleted in compliance with GDPR and data protection law.
Information about personal data processing of job seekers is located on link: http://www.convatec.sk/o-nás/kariéra/
Na osobný pohovor budú pozvaní uchádzači, ktorí spĺňajú naše požiadavky. Materiály neoslovených uchádzačov budú v súlade s nariadením GDPR a so zákonom o ochrane osobných údajov skartované.
Informácia o spracúvaní osobných údajov uchádzačov o zamestnanie sa nachádza na: http://www.convatec.sk/o-nás/kariéra/
Job Profile
Benefits/PerksAnnual global incentive plan Corporate culture Large corporation Social benefit program Stable employer
Tasks- Maintain and upgrade CRM platform
- Manage onboarding and support of users
- Monitor and create reports on platform usage
Agile Agile Methodology Analytical Communication Configuration Crm administration CRM data verse architecture Data queries English Microsoft licenses Problem-solving Software development lifecycle
Education Timezones