Crisis Specialist

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

Shift will be Monday - Friday 2pm-10pm as well as some Saturdays 12pm-12am with incentive pay.

Entry level starting salary: $19.60/hr for bachelor level with less than 2 years of previous job-related experience; master level candidates start at $20.88/hr with less than 2 years of previous job-related experience.

Degree needs to be in psychology, social work, counseling, or a related mental health field. 

This is a remote position however due to some assessments requiring in-person interviews, the candidate will be required to reside within a catchment area of 2 hours or less from the Highland Rim Area Crisis region which consists of the following counties: Coffee, Bedford, Franklin, Moore, and Lincoln.  

SUMMARY OF POSITION

Responsible for providing face to face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing any mental health crisis.  Provides support and linkage to other area resources with follow up services to individuals in crisis and their families. Represents Centerstone in a professional manner when interacting with external entities.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide coverage of crisis service beyond scheduled work hour/shifts and as assigned by crisis service supervisor.
• Maintain accurate records of all contacts and enter all data in a timely manner.
• Client’s follow-up needs are documented for Team follow-up.
• Deescalates crisis situations as needed.
• Thorough assessment of risk of harm to self or others is clearly documented and plan to assure safety is thorough and feasible.
• Make appropriate referrals for least restrictive treatment possible to ensure psychiatric needs are being met as evidenced by documentation.
• Clinician makes every effort to respond to calls promptly.
• Creates an atmosphere of cooperation with Centerstone departments, community agencies, mental health consumers, and the public at large.
• Attend all team meetings, clinical supervision and completes online trainings as required.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
• Knowledge of crisis intervention skills.

QUALIFICATIONS
Education Level

Bachelor's degree required. Equivalent education/experience can be substituted for education requirement upon approval.

Years of Experience

N/A

Certification/Licensure

N/A

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.