Crisis Counselor

About Us

Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school, or needing an at-home/flexible learning environment. Today, Stellar Virtual has grown to six schools across three states: Texas, Arizona, and Indiana. Stellar Virtual is committed to going above and beyond for our virtual families. 

Our Promise
Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our program will enable students to thrive and unleash their full potential.

Our Mission

Empowering Families. Unleashing Potential. 

Our Core Values

Stellar Virtual has five core values that shape and define our organization’s culture across all programs and locations. Each establishes a shared sense of purpose and creates a cohesive environment where everyone can feel connected to the mission.

• Go the Extra Mile (Go): Customer Service is everyone’s job.
• Make Your Motion Matter (Make): Prioritize, focus, and support Stellar Virtual goals.
• Kids First, Always (Kids): Our actions, decisions, and behaviors are always grounded by those we serve, students and their families.
• Respect: Assume positive intent with our students, families, and colleagues.
• Create, Collaborate, & Communicate (the Cs): Demonstrate the skills we want our students to learn. 

We remember our values with this phrase: Go Make Kids Respect the Cs! 

Technology Aspect
Stellar Virtual is committed to ensuring our full-time employees have the tools they need to succeed in a virtual work environment. To support your role effectively, we provide a company-issued laptop, equipped with the necessary software, security features, and internal support.

At-Will Notice
Employment with Stellar Virtual is on an at-will basis, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable laws. Nothing in this job description should be construed as creating a guarantee of continued employment or a contract of employment for any specific duration.

Equal Employment (EEO) Statement

At Stellar Virtual, we embrace diversity and foster an inclusive and supportive work environment. We welcome applicants from all backgrounds and experiences. Stellar Virtual is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Position Overview
Stellar Virtual is seeking a dedicated and compassionate Crisis Counselor to support the emotional and mental well-being of K-12 students in alignment with Texas state guidelines for crisis counseling in education. The Crisis Counselor will serve as a critical resource in providing immediate support during crises, helping students develop coping skills, and promoting a safe and supportive virtual learning environment. This role is pivotal in ensuring the emotional resilience of our students as they navigate the challenges of a virtual school setting.

Essential Duties & Responsibilities

• One Number: 100% Compliance
• Provide crisis intervention services to K-12 students experiencing emotional distress, suicidal ideation, or other emergencies, adhering to Texas Education Code requirements for school counselors.
• Conduct risk assessments and develop safety plans in collaboration with students, families, and external resources as needed.
• Maintain communication with parents, caregivers, and external support services to ensure continuity of care and compliance with mandatory reporting requirements under Texas law.
• Collaborate with teachers, administrators, and school staff to identify students in need of support and develop proactive intervention strategies.
• Deliver individual and group counseling sessions focused on coping skills, resilience building, and emotional regulation.
• Provide resources and referrals to community-based services, mental health professionals, or emergency services as appropriate.
• Participate in the development and implementation of school-wide crisis response plans, ensuring compliance with state guidelines and alignment with Stellar Virtual's policies.
• Develop and deliver training to staff on identifying warning signs of emotional distress and protocols for addressing crises.
• Maintain accurate and confidential documentation of all counseling services, including case notes, assessments, and follow-up actions, in accordance with FERPA, HIPAA, and Texas state regulations.
• Stay current on best practices, legal requirements, and resources related to school-based crisis counseling in Texas.

Knowledge, Skills & Attributes 

• Minimum of two years of experience in counseling, with a focus on crisis intervention or school counseling preferred.
• Strong understanding of Texas Education Code § 33.005-33.007 related to counselor responsibilities.
• Demonstrated ability to work with diverse student populations, including students with disabilities, English learners, and students from varying cultural backgrounds.
• Excellent communication, active listening, and interpersonal skills.
• Proficiency in virtual communication platforms and technology.

Education & Certification Requirements

• A minimum of a high school diploma or equivalent (GED) is required.
• A bachelor's degree in Counseling, Psychology, Social Work, or a related field is preferred.
• Texas state certification as a School Counselor (or eligibility to obtain certification) or licensure as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or equivalent.