Credit & Collections Specialist

JELD-WEN is currently seeking a Credit & Collections Specialist to join our growing team.

The Opportunity

The Credit & Collections Specialist will be responsible for the day-to-day credit, customer master, collections, and cash posting duties and responsibilities assigned. This may include some administrative work and reporting. This position reports to the Credit & Collections Department (CCD) management team and will aid with all facets of the aforementioned areas of responsibility.

This is position is based in Klamath Falls, OR, as a hybrid position. Also, open to remote.

What You Will Do

•    Establish and maintain all credit/collection portfolios.
•    Customer data management.
•    Credit underwriting and analysis (F/S and Tax Return Analysis).
•    Obtain, process, and/or assist with perfecting all forms of security, including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
•    Account reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
•    Maintain weekly reporting and KPIs.
•    Assist with payment advice and cash application as assigned.
•    Provide “World Class” customer service.
•    Special projects (as assigned by CCD Management).
•    Cross train in all aspects of credit, collection, and cash applications (as assigned).
•    Interaction, reporting, and communicating with all pertinent administrative and operational groups.

Who You Are

•    Associate of Arts Degree - Business, Accounting, or Finance.
•    A minimum of three (3) years of credit and collections experience; or equivalent combination of education and experience.
•    Working knowledge of standard office equipment.
•    Computer skills: proficiency in Microsoft Office, Microsoft Excel, Microsoft Word, etc.
•    Excellent written and verbal communication skills.

How You Stand Out

•    Bachelor’s Degree - Business, Accounting, or Finance.
•    Credit & Collections Certification - CBA, CBF, CCE, etc.
•    Construction/builder experience.
•    Computer skills: proficiency in Unix, Access, Enterprise Resource Planning (ERP), and Systems, Applications, and Products (SAP).
•    Advanced Excel skills.
•    Bilingual (French and/or Spanish).

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About JELD-WEN Holding, Inc. 

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will accrue up to 15 days’ vacation leave annually and receive ten paid holidays throughout the calendar year. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program. 

Expected pay for this role is between $22.69 to $28 per hour and is based on experience and qualifications. 

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws. 

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.