Creative Director (Remote)

KLDiscovery is a leading global provider of data management, information governance, eDiscovery, and advisory services solutions. We deliver cutting-edge legal software, advisory, and managed services to a diverse range of clients. We are seeking a Creative Director who will drive our projects' creative and written vision while managing a global team to bring that vision to life.

As Creative Director at KLDiscovery, you will be at the intersection of creativity and communication, blending exceptional writing and design skills to shape our brand’s narrative and visual identity. You will be responsible for building, managing, and growing a global team of writers and designers from the ground up. You will oversee the creative output of our projects by inspiring and leading your team while establishing processes and standards to ensure high-quality deliverables that meet stakeholder expectations. Your role will be pivotal in crafting compelling content and innovative creative solutions that resonate with our legal technology audience while ensuring that the team operates effectively across various time zones and cultural contexts.

Remote, work from home opportunity.

Key Responsibilities

• Strategic Leadership: Develop and execute a content and creative strategy that aligns with our business objectives and drives engagement across B2B channels.
• Creative Oversight: Lead and manage a global team of writers and creatives to produce high-quality, on-brand content and visual assets.
• Content Development: Take a hands-on approach to copywriting and design, creating persuasive and engaging B2B content, including website copy, email campaigns, video scripts, social media, white papers, and more.
• Creative Excellence: Ensure visual design and branding align with strategic messaging and enhance the overall user experience across various platforms.
• Process and Standardization: Develop and implement best practices, processes, and standards for content creation and design to ensure consistency and quality across all projects.
• Innovation and Trends: Continuously explore and integrate new creative tools, technologies, and methodologies to keep KLDiscovery's content and design strategies at the forefront of industry trends.
• Brand Alignment: Ensure that all creative outputs align with KLDiscovery's brand voice, values, and strategic objectives, and maintain brand consistency across all channels and materials.
• Feedback and Iteration: Implement a structured process for gathering and incorporating feedback from stakeholders and team members and iterate on creative outputs to improve quality and effectiveness.
• Project Management: Coordinate content creation and design projects, managing timelines, scopes, and budgets while ensuring high-quality deliverables.
• Collaboration: Work closely with the VP of Global Marketing, internal stakeholders, and industry experts to ensure that all creative outputs meet strategic goals and brand standards.
• Stakeholder Engagement: Act as the primary point of contact for key stakeholders regarding creative projects, ensuring clear communication and alignment throughout the project lifecycle.
• Content Optimization: Analyze performance metrics and KPIs to refine strategies and improve content effectiveness. Stay updated on industry trends and emerging technologies to drive innovation.
• Team Development: Foster a collaborative and creative environment, providing team members guidance and professional development opportunities.

Qualifications

• Bachelor’s degree in Marketing, Communications, Graphic Design, English, Journalism, or a related field.
• Minimum of 10 years in a professional creative role, with substantial experience in both copywriting and graphic design. Experience in the B2B legal, SaaS, or technology sector is a plus.
• Exceptional writing and editing skills with a keen eye for design. Proficiency in Adobe Creative Suite, Figma, and other relevant tools. Experience with generative AI and its applications in content creation is advantageous.
• Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously while adhering to deadlines and budget constraints.
• Leadership: Proven ability to lead, inspire, and manage a creative team, with a track record of producing high-quality work and driving creative strategy.
• Communication: Excellent verbal and written communication skills, with the ability to present ideas clearly and effectively to internal and external stakeholders.
• Adaptability: Ability to work in a fast-paced environment with changing priorities, showing flexibility and resilience.

Why You will Love Working for KLD

At KLD we invest in employees and their families by placing their wellbeing first.  We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.  We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $120,000 to $160,000.

• This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.
• Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave and more!
• Comprehensive health, dental, vision and supplemental benefits package that includes life insurance, short- and long-term disability, to promote the health of our employees.
• Remote-friendly, flexible working culture, where you can apply to work from a number of global locations.
• A focus on continuous professional development through various training and education reimbursement programs.
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.
• A surrounding team of mission-driven individuals who genuinely love what they do.
• Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery.
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!
• FREE Employee Support Program (ESP) because we all could use a little help and support every now and then.
• 401(k) with employer match to help our employees achieve financial success.
• KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.
• To keep our furry, 4-legged family members healthy, KLD employees can opt in for Pet Insurance.

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

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