CPC Processor I

Overview

Who we are...

Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health. Datavant is a data platform company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

What we offer…

By joining Datavant today, you’re stepping onto a highly collaborative team that is passionate about creating transformative change in healthcare. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. 

What we need…

Under the general instruction of the CPC Management team, the CPC Processor I is responsible for data entry of patient and requestor information which is used to identify whose medical records are being released, who should be billed, and who should receive the requested information.  The Processor will also review the information to be released for accuracy and insure that the request is billed properly according to established billing rates.  All while insuring that the high standards of quality and 24 hour processing time threshold are maintained.

This is a Remote role (Call Center) • Full-Time: Mon-Fri 8am-4:30pm PST• Comfortable working in a high-volume production environment.• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status • Documenting information in multiple platforms using two computer monitors. • Proficient in Microsoft office (including Word and Excel)We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

Responsibilities

• Maintains a high level of professionalism and good rapport with co-workers and members of management
• Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately.
• Maintain compliance with company policies and procedures.
• Performs work in accordance with the training and direction provided and adheres to facility specific procedures
• Conduct data entry, in our proprietary software application, of patient, billing, and shipping information of all requests received within 24 hrs.
• Review and Correct data entry of patient, billing, and shipping information.
• Review medical records being released for accuracy.
• Perform the billing of each request processed.
• Maintains productivity, quality assurances, and customer service standards.
• Maintains confidentiality by keeping all information seen and heard in the strictest confidence.
• Attends mandatory employee in-service meetings and/or training sessions, if so directed.

Qualifications

• A High School Diploma or GED equivalent is required.
• Must be able to communicate (both verbal and written) effectively in the English language.
• Experience in a medical records or health care setting would be beneficial.
• Medical Terminology class is strongly encouraged.
• Required to take and pass a 90-day ROI Certification course with a score of 85% or higher.
• Passing annual Introductory HIPAA examination.  (Testing to be given annually in accordance with employee review.)

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.  Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis.  Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.

With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.  *Except for states where legally prohibited to enforce mandates.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This job is not eligible for employment sponsorship.

Equal Pay Act Minimum Range