Courseware Technologist (SAC) (Remote)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

Courseware Technologist builds learning activities that include courses, assessments, games, and more that are core to KnowBe4’s customer experience. By sharing and implementing innovative ideas surrounding content development, you will help contribute to a growing eLearning library. You’ll work together with other eLearning developers, QA and engineers in a fast-paced environment using product/project management tools and developing standards for partners.

Responsibilities:

• Works on courseware related support tickets and inquiries to solve customer issues and requests
• Build high quality courseware using predetermined files and assets to build SCORM packages
• Work with various learning management systems
• Stay up-to-date on the latest eLearning courseware technology tools and best practices to apply them to KnowBe4 courseware and disseminate them to our partners
• Conform with Web Accessibility requirements to make sure that all learners can access the learning activities created
• Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
• Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

Requirements:

• A.S. or A.A. in Computer Science or Digital Design (or comparable work experience) required
• Minimum 3 years of relevant experience working with eLearning courseware development
• Strong relevant experience in HTML/CSS frontend development skill set
• Ability to use a proprietary e-Learning authoring tool to …