Coupa System Administrator

Job Overview 

Davies US is looking for an experienced Coupa System Administrator for management of procurement data, reporting needs and Coupa procurement system. The ideal candidate will have experience with data management, Coupa software and have a strong technical background.  Reporting to the Procurement Analyst & Coupa System Manager, you will be responsible for ensuring Coupa system configuration and operational performance to meet business procurement needs as well as delivery of supplier spend insights providing opportunity analysis to the procurement function.  

To be successful in this role, you need to be proactive, independent, and takes initiative with consistent follow through, superb communication skills, verbal and written, conducted in a timely manner and have superior time management skills with capability of working with and meeting deadlines. You must have extensive experience in a similar role, managing Coupa or a similar management system, experience with user management, including creating and managing user accounts, roles, and permissions and knowledge of Coupa's reporting and analytics capabilities.  Additionally, you will need to have exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment, excellent team player with interpersonal skills and a high-level attention to detail and problem-solving skills.  This role is a full-time, home-based position.

Responsibilities and Duties

• Manage and maintain the Coupa procurement system to include supplier migration to Coupa and catalogue management
• Work with stakeholders to identify and implement system changes and improvements
• Ensure that the system is configured to meet our procurement needs
• Provide end-user support, including troubleshooting and issue resolution
• Train end-users on system functionality and best practices
• Develop and maintain system documentation, including standard operating procedures and training materials
• Manage user accounts, roles, and permissions
• Identify target vendors for use of Coupa and its invoice management solution. Carry out all steps necessary to enroll them, to include supplier engagement, system maintenance, testing, query resolution etc
• Ensure system security and data integrity including query management of ERP interfaces
• Manage the timely upgrade of Coupa releases including testing approvals and knowledge of new Coupa features
• Produce accurate and timely supplier and spend analytics reports, including Procurement monthly reports, KPI’s and others as required
• Optimized, collaborative, strong, and sustainable relationships developed and maintained with end-users and internal/external stakeholders across all areas of the business
• Purchase Order Management including conversion of requisitions to purchase orders where appropriate and management of queries regarding receipting, PO closures and cancellations
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
• Perform other duties as assigned

Experience and Qualifications

Required

•     Extensive experience in a similar role, managing Coupa or a similar management system

•     Experience with user management, including creating and managing user accounts, roles, and permissions.

• Knowledge of Coupa's reporting and analytics capabilities

Preferred

• Bachelor's degree in a relevant field, such as computer science or business administration
• Strong technical skills, including proficiency in SQL and experience in system integration query management
• Excellent project management skills, with the ability to manage complex projects from start to finish
• Knowledge of Coupa's reporting and analytics capabilities
• Strong communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders
• Ability to work independently and in a team environment

Knowledge, Skills, and Abilities

• Proactive, independent, and takes initiative with consistent follow through
• Superb communication skills, verbal and written, conducted in a timely manner
• Superior time management skills with capability of working with and meeting deadlines

• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment

• Excellent team player with interpersonal skills
• High level attention to detail and problem-solving skills

• Capable of working collaboratively and independently with minimal supervision

• Exhibit discretion with sensitive and confidential information
• Display a comfort level working with key people at all levels within an organization

Essential Requirements

• Must have US work rights
• Must speak English
• Extensive experience in a similar role, managing Coupa or a similar management system
• Experience with user management, including creating and managing user accounts, roles, and permissions.
• Knowledge of Coupa's reporting and analytics capabilities

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the individual for this job and is subject to change with or without notice.

Diversity and Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our teammates have moved across into brand new positions to further develop their ideas/projects!

Benefits

• (Bonus Structure, Commission Structure, etc., if applicable)
• Medical, dental, and vision plans
• 401k plan with employer matching
• Paid Time Off, Sick Leave, and Paid Holidays
• Life insurance, short term, and long-term disability plans
• Amazing Executive and Senior leadership as well as fabulous teammates

Position Type, Work Environment and Physical Demands

This is a home-based, full time, salaried, exempt position that predominantly operates remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer.  While performing the duties of this job, the individual will be required to regularly hear and talk.  This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand, as necessary.

Application Information

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