Corporate Travel Consultant - United States - Virtual Location

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

As a Travel Consultant, you’ll join our highly skilled team providing outstanding service to our corporate business clients working from the comfort of your own home!

What You’ll Do on a Typical Day

• Advise and arrange travel for corporate business customers
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use Global Distribution Systems - Sabre.
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We’re Looking For

• 5+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel.
• Passion for excellence in client service, including proactive anticipation of needs
• Excellent recent SABRE skills
• Professional communication (written and verbal)
• Attention to detail
• Act with integrity, and look after personal traveler information
• Possess a strong understanding of the travel industry (background in business travel)
• Resolving customer issues quickly and independently
• Teamwork and openness to feedback

Hours of Operation: 8am-8pm ET. Please be flexible and prepared to work afternoon shifts (12-8pm)

Location

The US …