Corporate Operations Specialist

About The Princeton Review: The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.

Summary of Position:

As a member of the Corporate Operations team, you will assist in the development and implementation of systems, processes, and policies with a goal of increasing operational efficiency.  The Corporate Operations team manages procedure and policy standardization, systems and process optimization and our global supply chain in support of our centralized corporate departments as well as our broad field organization who serve our students globally. This position is both analytical and highly collaborative, as we work across all business units to promote best practices aimed at providing a seamless experience for our employees and students alike.

Major Responsibilities:

• Create, publish, and promote standard operating procedures across the organization.
• Assist with cross-functional discovery to capture stakeholder requirements for implementation initiatives.
• Assist with creation of and training for end-user tools for new and existing systems and processes.
• Conduct research to gather and analyze data to support proposed organizational initiatives, including testing and reporting findings for new systems and processes proposed for organization-wide implementation.
• Prioritize, troubleshoot, and escalate inbound issues, as necessary
• Assist with maintenance of centralized contract and procedure repository
• Assist Vice President, Corporate Operations with administration of special projects, as required
• Other duties, as assigned.

Education, Background, Experience & Qualifications:

• Bachelor's degree with at least 3 years relevant experience preferred
• Proficiency in MS products: Word, PowerPoint, SharePoint, Adobe Acrobat, Teams
• Exceptional Excel and analytical skills
• Strong verbal and written communication skills and ability to work cross-functionally
• Ability to work autonomously; motivated self-starter with willingness to learn continuously to stay abreast of industry trends
• Ability to deal with ambiguity in a rapidly changing business environment and to identify issues and offer and implement solutions
• Exceptional organizational skills with the ability and experience to track multiple tasks and projects and be able to provide accurate and timely status updates

Salary: $57,000 per year, based on a 40 hour work week.

The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work

Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming.

The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

The Princeton Review is a drug free workplace.

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