Corporate Investigations Director

Location:

Job Summary:

As the Director of Corporate Investigations at KeyBank, you will be responsible for overseeing and managing the bank’s Corporate Investigative operations, ensuring the effective identification, investigation, and resolution of internal and external threats, including fraud, employee misconduct, and other risks to the organization. This role requires a strong commitment to integrity, regulatory compliance, and operational excellence to safeguard the bank’s reputation, assets, and customers.

Job Responsibilities:

Strategic Leadership:

• Develop, implement, and maintain the corporate investigation strategy aligned with the bank’s risk management and compliance objectives.
• Lead a team of investigators, fostering a culture of accountability, collaboration, and excellence.

Case Management:

• Oversee the intake, prioritization, and resolution of investigations related to fraud, financial crimes, insider threats, workplace misconduct, regulatory violations, and customer disputes.
• Ensure all investigations are conducted in a fair, ethical, and legally compliant manner.
• Maintain detailed records of investigations and report findings to executive leadership and regulators as necessary.

Fraud and Financial Crime Prevention:

• Partner with fraud prevention teams to identify trends and implement proactive measures to mitigate risk.
• Collaborate with other departments (e.g., Compliance, Legal, HR, and Risk) to address systemic issues identified through investigations.

Regulatory and Legal Compliance:

• Ensure investigations comply with applicable banking regulations, including BSA/AML, FINCEN, and other state/federal laws.
• Support audits, regulatory exams, and law enforcement inquiries as needed.

Risk Reporting:

• Provide regular updates and risk analysis reports to senior leadership, outlining trends, risks, and recommendations for mitigation.
• Present findings to internal stakeholders and, when necessary, external regulatory agencies.

Training and Awareness:

• Develop and deliver training programs to enhance employee awareness of fraud, misconduct, and financial crime risks.

• Stay abreast of industry trends, emerging threats, and regulatory developments to ensure the investigative program remains effective and up-to-date.

Desired Skills:

• Exceptional analytical and problem-solving skills with the ability to interpret complex data and draw actionable conclusions.
• Strong communication skills, including the ability to present findings to senior executives and external stakeholders.
• Proficiency in investigative tools and technologies, including case management systems, data analytics platforms, and forensic tools.
• Strong ethical judgment, discretion, and commitment to maintaining confidentiality.
• Ability to collaborate effectively across departments and build trusted relationships with stakeholders.
• Certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), Certified Forensic Interviewer (CFI), or equivalent are strongly preferred.
• Strong, established relationships with Corporate Investigations professionals across the Financial Industry and Law …