Corporate Communications Director

Who We Are

Simpplr delivers exceptional AI-powered employee experiences at scale. It is the only platform that unifies employee engagement, enablement, and self-service to provide every employee with a seamless and personalized experience so they can do their best work from anywhere. Organizations use our forward-looking, adaptable products to deliver personalized experiences that inspire and engage their employees. Wherever people work, Simpplr enables them to flourish.

Trusted by more than 700+ leading brands, including Penske, Snowflake, Moderna, Eurostar, and AAA, our customers are achieving measurable improvements in employee engagement, productivity, and accelerated business performance.

Simpplr is headquartered in Silicon Valley, CA with offices in the UK, Canada, and India, and is backed by Sapphire Ventures, Norwest Venture Partners, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com.

The Opportunity

Simpplr is looking for an experienced director of corporate communications to drive an enterprise-scale revenue marketing performance framework that helps Simpplr achieve its next level of growth.

Reporting to Simpplr’s Chief Marketing Officer, you will be responsible for public relations and establishing a social media strategy to support Simpplr’s brand and reputation. You will drive a proactive digital and social media strategy to tell Simpplr’s story and elevate our brand. You will also focus on social monitoring, rapid response and digital community engagement.

Your Job Responsibilities

What you will be doing:

• Leading Simpplr’s public relations
• Develop a proactive social media content strategy for Simpplr’s corporate brand
• Partner across Simpplr to develop and implement digitally integrated communications strategies
• Integrate social media as a channel into all major company-wide initiatives, working closely with cross-functional teams
• Establish digital community engagement capabilities
• Be responsible for social monitoring around key reputational issues, crisis management, and rapid response in a timely manner
• Act as a decision maker for rapid response with an understanding of what type of content or users warrant a reply
• Report on social media performance with actionable insights on an ongoing basis
• Partner with relevant technology and security teams internally to ensure social media channels are always secure and compliant
• Work closely with Legal & Compliance team to obtain content approvals and ensure social media practices adhere to regulatory requirements
• Help to coordinate Analyst Relations

Your Skillset

What makes you a great fit for the team:

• 10+ years of hands-on public relations experience
• 10+ years of experience developing and leading social media strategies
• Experience developing and leading LinkedIn strategies and campaigns
• Proven track record managing both organic and paid social media across current and emerging platforms
• Flawless written and verbal communication skills; must be able to present complex concepts in a concise and understandable way
• Strong storytelling experience
• Experience using social monitoring tools (e.g., Sprinklr, Brandwatch)
• Exceptional attention to detail
• Strategic and creative thinking aptitude; desire to succeed in a demanding, innovative, entrepreneurial environment
• Good judgment and impeccable ethics
• Analyst relations experience preferred

We’d especially love to hear from you if:

• Our mission speaks to you and you are energized to come here and make a difference 
• You are an experienced professional  who has drive and passion to execute with high quality at high pace
• You thrive in an environment where everyone is willing to speak up, collaborates effectively, and pull together as one team 
• You lead with passion, kindness, and humility
• You embrace ambiguity and lead with confidence and optimism

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See what our employees say about working at Simpplr: Glassdoor Reviews

Simpplr’s Hub-Hybrid-Remote Model:

At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.

• Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.
• Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. 
• Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.