Convention Center Support Technician
California (Remote), United States
Keeping end users up and running with grace and customer service.
Convention Center Support Technician
Los Angeles, CA
About the role
Passionate about keeping enterprise convention center users connected and worry-free? Your next role will ensure our clients are connected, supported, and taking care of for all of their conference needs. You will be responsible for managing on-site day of convention connectivity for one of our largest Southern California clients.
What youâll be doing
As part of the Operations Organization, youâll help provide technical support, setup and breakdown, maintenance and technical inventory management. Itâs a role with a lot of variety, and day-to-day, youâll mainly be involved with:
- Perform routine maintenance and troubleshooting of technical equipment and systems.Â
- Interact with event organizers and attendees to address technical issues and ensure a positive experience.Â
- Ensure all setups comply with safety regulations and standards.
- Keep track of equipment inventory and report any damages or losses.
What youâll bring
Think you could make a difference here? Weâre looking for someone who genuinely cares about the welfare of our team. Youâll want to make an impact from day one. With big ideas about how to improve our culture and the knowledge to get people on board. You will also have some of the following:
- Previous experience in a similar role, preferably in a convention center or event venue.
- Proficient with modern audio-visual equipment, strong problem-solving skills, and excellent customer service abilities.
- Basic Cisco connectivity experience, CCNA preferred
- Excellent customer service experience and top-notch verbal and written communication skills
- Must have a valid Driver's License and clean driving record.
About us
At Boldyn Networks, weâre reimagining the future of interconnectivity. Our network solutions are solving some of tomorrowâs greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.
Why work with us?
Weâre large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. Youâll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, youâll make your mark on projects that matter and find new strengths along the way.
We also offer:
- Salary: $37 - $40 per hour
- Annual Bonus: 5%
- Thousands of LinkedIn Learning courses
- Flexible working opportunities
- Competitive benefit packages
- Parental leave with âŚ
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Annual bonus Competitive benefit packages Exciting projects Flexible working Flexible working opportunities Paid Sick Leave Parental leave Vacation Volunteer days
Tasks- Customer Service
Audio-visual equipment Communication Customer service Inventory Management Problem-solving Technical Support Troubleshooting
Experience1-3 years
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9