Contractor Logistics Support/Field Service Representative

Contractor Logistics Support/Field Service Representative 

Looking for an opportunity to make an impact? 

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a dedication to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. 

If this sounds like the type of environment where you can thrive, keep reading! 

The National Security Sector technology-enabled services and mission software capabilities for defense and intel customers in the areas of cyber, logistics, security operations, and results diagnostics. 

Your greatest work is ahead! 

 The National Security Sector at Leidos has an exciting opportunity for a Logistics/Field Support Representative based in Korea. 

Are you ready to make an impact? Begin your flourishing and meaningful career, share your resume with us today!    

THE OPPORTUNITY

The Leidos National Security Sector is seeking a Field Service Representative (FSR) for assignment to a weapons systems. This is a remote position or can be located in Huntsville, AL. The successful candidate will be part of an end-user embedded, multidisciplinary, Contractor Logistics Support (CLS) team with the Indirect Fire Protection Capability (IFPC Inc 2) Enduring Shield missile defense system.  This position assists the end-user in the on-site, day-to-day operation and maintenance of the Enduring Shield Launcher/Interceptor solution, and other peculiar equipment in accordance with established documentation.  This position will assist the end-user in their performance of Field-Level tasks and perform all Sustainment-Below-Depot Level Enduring Shield peculiar tasks.  The successful candidate will perform all duties under minimal supervision and cross-train within the team to gain proficiency in working with other elements of the Enduring Shield Launcher/Interceptor solution.

     This position is designated as Mission Essential with follow on phase requirements for worldwide deployments,  incorporating deployment training, military exercise participation, and other related training for the area of operations.  The successful candidate may support military movement to a potentially hazardous zone, support any and all lead up events, working overtime and nonstandard shifts, as necessary.

Primary Duties:

The successful candidate will:

• Support the customer in managing and monitoring the maintenance and sustainment program to include, but not limited to: scheduling and conducting services,  HW configuration,  HW/SW troubleshooting, and HW/SW installation.
• Contribute to Root Cause Analysis and failure troubleshooting that are above the level of the end-user to include, but not limited to: software, hardware, interconnecting cabling, electrical system, and networks.
• Recommend courses of action to the customer, end-user, and peers based on experiential knowledge.
• Create, update, and complete Work Orders with timely professionalism and verify the completeness and accuracy of maintenance reports.
• Demonstrate proficiency in reading and comprehending electrical and mechanical drawings.
• Handle and inspect electrostatic sensitive devices.  
• Support ongoing training programs through collaboration with our technical trainers to ensure highly trained and competent service members.
• Understand the customer's expectations and perceptions in order to provide the best support possible; focusing on mission, values, and goals.
• Establish trust and confidence by creating and maintaining open, candid lines of communication with the customer, end-user, and partner companies & agencies.
• Demonstrate discipline, adaptability, attention to detail, sound judgement, initiative, and ability to foster collaboration.

Must be able to:
a. Complete CRC Computer Based Training and requirements for the region (Theater Specific Individual Readiness Training (TSIRT)
b. Complete the Travel Tracker/Individual Antiterrorism Plan (TT/IATP) request
c. Complete the Aircraft and Personnel Automated Clearance System (APACS) country/theater clearance request (requires submitted, not approved, TT/IATP number)
d. Request and have an approved Q-Code (Q-code is to properly PCS you to a location that allows Q-coded members.)
e. Attain a CAC
f. Attain an AKO account

g. Complete In-Theater Mandatory Training:
    Level 1 Antiterrorism Awareness Training 
    Introduction to Biometrics
    Country In Perspective (Familiarization/ DLIFLC) 
    DoD Cyber/ Information Assurance Training
    DoD Cyber Awareness Challenge
    Cross Domain Violations (CDV) Brief (FORSCOM)
    Discharge of Classified Information (DCI) Awareness Brief (FORSCOM)
    General Orders (CAR) (Certificate)
    Hot & Cold Weather Injury Prevention
    TBI Concussion PRE-Deployment Training for Soldiers 
    Traumatic Brain Injury (TBI) Video
    Operations Security (OPSEC) Awareness 
    Deployers going to Countries with Islamic Cultures Proper Handling of Islamic

Religious Materials 
    SERE 100.2/Education and training in support of Code of Conduct
    TARP- U.S. Army Threat Awareness and Reporting Program
    Combating Trafficking In Persons (CTIP) 
    Combating Trafficking In Persons (CTIP) Annual Awareness Web Based

Training
    PDHA- Pre-Deployment Health Assessment- DD2795
    ...and other Theater specific topics.

WHAT SETS YOU APART:

• Bachelor’s degree with 2+ years of relevant experience, or 5+ years equivalent experience/combined education. 
• Must be able to possess and maintain a SECRET clearance
• Must understand basic software networking, ability to configure software/hardware to support various tests. 
• Must have the ability to upload and verify various software packages and updates required to support the launcher/interceptor solution.
• Must meet physical deployment standards as set forth in, but not limited to, DoD Instruction 3020.41, Operational Contract Support, and applicable modifications.
• Must possess and maintain a valid U.S. Passport (Blue Book) with no restrictions on travel.
• Demonstrated proficiency with Microsoft Windows Operating Systems and the Microsoft Office Suite.
•    Must be able to lift 35 lbs
•    Must possess a valid driver’s license 

Additional Deployment Criteria:
This position requires the successful candidate to pass medical, dental, and psychological screenings according to criteria established by the customer and be designated “fit for deployment.”

YOU MIGHT ALSO HAVE:

• Demonstrated ability to master new technical and training applications within a short time.
• Experience and knowledge of US Army Air and Missile Defense operations.
• Experience and knowledge of US Army Supply and Logistics systems and practices.
• Knowledge of US Army Physical Security standards and practices, and COMSEC & CCI handling and utilization.
•    CDL license or USG equivalent preferred. 

Original Posting Date:

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.