Contract Junior Technical Writer (3-month contract)

Marqeta is looking for a Contract Junior Technical Writer to help create content for a developer audience. Technical writers at Marqeta work with the Product, Engineering, and Design teams to provide developer guides, API reference documentation, tutorials, inline UI text, and customer-facing incident reports for developers and administrators who use the Marqeta platform to develop payment card programs. This three-month temporary position will initially focus on the production of customer-facing incident reports.

We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us!

The Impact You’ll Have

• Write clear and helpful documentation for developers, analysts, managers, and other specialists who use the Marqeta platform and APIs to make and manage payment card programs.
• Evaluate documentation and editing tasks, analyze audience needs, and author updates to customer-facing documentation and incident reports.
• Work closely with engineers, product managers, and other team members to gather information, request feedback, test functionality, and obtain technical reviews. 
• Track data about incoming incident reports using Atlassian Jira and Google Sheets.
• Participate in the team's efforts to establish style and process guidelines, and to choose and use appropriate tools for writing and publishing documentation.

Who You Are

• Bachelor's degree in technical writing, computer science, English, or a related field, or at least one year of experience in technical writing for developer audiences.
• Familiarity with creating and publishing technical documentation.
• Ability to communicate effectively with technical and non-technical stakeholders in the Marqeta organization.
• Proficiency with editing, authoring, CMS, and task management tools: experience with Atlassian Jira, Git, and markdown is helpful.
• Ability to work independently and to collaborate, and to balance multiple projects.
• Knowledge of technical writing standards and familiarity with common style guides.
• It's helpful, but not required, to have experience in Fintech, Banking, or Payments.

Your Manager

• Stacy Love

Typical Process

• Application submission, including samples of recent work you created without an editor and/or documents you edited for someone else
• Recruiter video call
• Hiring manager video call
• Virtual “onsite” consisting of 3 45-minute video calls
• Offer!

Compensation

The hourly rate range for this contract position is $40.00-$50.80 per hour

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Intentional Curiosity: We believe in asking the questions others shy away from. True progress comes from understanding today’s realities while challenging ourselves to do better and take on the status quo. 

– Thoughtful Responsibility: We believe that every interaction with our technology and platforms matters. Businesses and livelihoods rely on our work, so we strive for excellence and accountability every day with the highest standards for failsafe technology and compliance.

– Innovative Simplicity: We believe that simplicity is powerful, especially in innovation—making a tool work better or finishing that feature that makes everyone smile. Our customers face a lot of complexity. We’re not here to add more.

– Shared Success: We believe the measure of our success is the success of our employees, customers, and communities. From local businesses to big corporations, our impact goes deep and wide. And we’ve got the results to prove it.

– Passion to Thrive: We believe anyone with a better idea should be able to change the game for our company and our customers. We solve big problems for our customers and draw energy from that challenge and opportunity.

Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national  origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law. 

Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.

If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.