Contract Coordinator

Contract Coordinator

Xyla (part of Acacium Group)

Xyla community health

Remote 

Permanent, full time - Monday - Friday 9-5

£24,690

Unlock your potential:

Xyla, part of Acacium Group, is an integrated healthcare solution that improves people’s lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed.

Our mental health support team provides a wide range of mental health services to support the NHS and local authorities across the UK. Our goal is to make sure everyone gets the help they need quickly and easily. We provide people with adult digital mental health support, children and young people digital mental health support, group mental health support and mental health assessments.

We are seeking a Contract Coordinator to join our team. This role is integral to our wider division, coordinating bookings for service user assessments. You will liaise with multiple stakeholders and a variety of internal and external professionals for a given service line aligned with Continuing Health Care assessments. This fast-paced role has a clear focus on the delivery of operational KPIs in line with service agreements.

As a Contract Coordinator, you will be the face of Xyla to service users and wider stakeholders in the delivery of assessment services. Your role will be pivotal in improving people’s lives through progressing patient flow and you will be the main communication line across the services outlined above.

In this role you will be the coordinator of the end-to-end assessment process for service line(s) and the key point of contact for service users, their families, and professional bodies aligned to the relevant service(s).

Everyday you will...

• Act as a central liaison point, coordinating assessments, setting KPIs, managing reports, and maintaining stakeholder relationships, while ensuring efficient project delivery and high-quality service to users and their families.

• Identify ways to improve processes and service delivery

• Meet and work with service users and their families, often at a great time of stress/uncertainty. You will need to work with them in a sensitive and empathetic way

• Be responsible for progressing assessments to outcome for service users, managing expectations throughout and managing strong relationships with multiple parties during the process

What’s in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

• Learning & development opportunities tailored to your role as well as fully funded qualifications

• Gym Flex- discounted gym memberships, UK-wide

• Events and incentives including regular team away days

• Rewards Portal offering discounts on shops, restaurants, bars and cinemas

• Rewards and recognition programme awarding monthly vouchers to nominated employees

• 25 days annual leave that increases upon each year of service

• Free flu vaccinations

• Cycle to Work scheme

• Life Assurance, Critical Illness Cover and Private Medical Insurance

• Optional charity involvement with 2 paid charity days a year

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in this role, you must ideally have...

• The ability to work in a fast paced and multifaceted environment

• Excellent communication and time management skills with the ability to be flexible and adaptable

• Comprehensive administrations skills with the willingness to engage and commit to personal and professional development

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.