Continuous Improvement Manager Ops

Job Summary

Responsible for the management, implementation, and coaching of the Medline Operating System (MOS) improvement strategies. Utilizing Continuous Improvement strategies, coach site leaders through the deployment of the MOS, demonstrating the impact to specific KPI’s connected to Safety, Quality, Service, Cost, and People. Investigate further opportunities for site improvement, develop change strategies, and engage, empower, and enable the local team to make necessary changes in order to provide a competitive advantage for Medline. Monitor business and operational performance metrics and recommend changes as necessary.

Job Description

MAJOR RESPONSIBILITIES:

Develop and Implement Lean Initiatives: Drive cultural change and business improvement. Determine project feasibility with prioritization for safety, quality, service, cost, and people KPI’s.

Lead and Coach Improvement Teams: Facilitate rapid improvement teams, brainstorming sessions, workshops, and problem-solving sessions. Develop strategies to stabilize, simplify, standardize, sustain, and scale improvements.

Deliver Business Improvement Initiatives: Provide project management, analytical, and research expertise. Manage all phases of the process improvement lifecycle.

Facilitate Training and Development: Conducting training on continuous improvement and Medline Operating System elements. Ensure ongoing learning and development in Lean improvement tools and communication methods.

Monitor and Report Performance: Assist in establishing department objectives and KPI’s. Report on progress, risk, dependencies, budgets, and critical milestones.

Drive Cultural Change: Enhance site leadership and team member motivation. Demonstrate insatiable curiosity and propensity for change.

MINIMUM JOB REQUIREMENTS:

Education:

Bachelor’s degree in Operations, Business, or Engineering field of study

Certification / Licensure:

Lean and/or Six Sigma Green Belt or Black Belt certification

Work Experience:

At least 7 years of operations and/or continuous improvement experience in an operations and/or distribution environment.

Experience implementing or working within a business operating system.

Knowledge / Skills / Abilities

• Proficiency in Microsoft Excel and PowerPoint.

• Leadership abilities, assertiveness, strong team player and ability to influence and work self‐directed.

• Experience with indirect management of team members, including assisting in the development, training and assignment of work/projects to other members of a team.

• Experience identifying operational issues and recommending and implementing strategies to resolve problems

• Ability to inspire and motivate teams to achieve high levels of performance.

• Proven track record of developing and implementing successful operational improvement strategies that drive business results.

• Ability to drive change in a status quo environment.

• Strong communication skills – both verbally and in writing independently. Strong project management and influencing skills.

• Safety, Quality, Service, Cost, and People oriented, recognizing the importance of a pragmatic and balanced approach to improving operational performance.

• Exercises excellent professional judgment.

• Positive, enthusiastic attitude and hungry to continuously learn and grow within a dynamic team.

• Adaptable to change in the organizational environment.

• Ability to travel 50-75% of the time.

PREFERRED JOB REQUIREMENTS

Education:

• MBA or Master’s degree in Operations, Business, or Engineering field of study

Certification / Licensure:

• Lean and/or Six Sigma Black Belt or Master Black Belt certification

• Scrum Certification

Work Experience:

• Experience directly managing people including hiring, developing, motivating, and directing people as they work.

• 7+ years of experience implementing or managing business operating systems – inclusive of cross-functional planning routines, leadership standard work, continuous improvement methods, and process standards.

Knowledge / Skills / Abilities:

• Proficiency in Microsoft Suite, Statisical Analysis, Program/Project Management, Tableau, SAP, WMS, and ERP systems.

• Proven track record of identifying, developing and implementing pragmatic operational improvement initiatives.

• Strong problem-solving skills, organizational and project management skills, with a keen attention to detail.

• Ability to translate data into clear and actionable insights for stakeholders. Strong analytical and statistical skills.

• Ability to multitask and manage multiple projects in parallel.

• Ability to work in a fast-paced environment, prioritizing work accordingly

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$110,240.00 - $165,360.00 Annual

This salary range is an estimate and the actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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