Content Strategist (Remote) - Nationwide Remote Office (US99)

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. 

@ ICF Next Government, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.  

We’re currently hiring a Content Strategist.  

  

You’re a creative, strategic thinker who is passionate about digital technology, and you’re ready to tackle some of society’s greatest challenges. Do you want the opportunity to work on meaningful clean energy web projects? If so, you’re going to love this job.  

  

Our innovative digital solutions team is seeking a web and digital specialist to provide a range of digital support and communications tasks. This position requires strong communication skills, a high degree of professionalism, independent judgment, organizational skills, the ability to multitask, and flexibility as needs and priorities change.  

  

This is an exciting role offering excellent opportunities for career and knowledge growth and the chance to work in a dynamic and collaborative organization.  

  

As a Content Strategist, you will:  

• Work closely with account teams to develop a digital strategy for the website
• Advise on user experience and Information architecture for the website including site structure, layout, and content schema 
• Develop and execute web content and governance plans  
• Create, publish, and manage web content using Drupal 10 
• Serve as a point of contact for our clients – prioritizing, delegating, tracking, and reporting on tasks conducted by the communications team as well as directly assisting with implementation 
• Work with client stakeholders to identify user goals and priorities, define user stories, and create customer journey maps 
• Use an Agile (e.g., Kanban or Scrum) framework to manage Operations & Maintenance tasks for the web team 
• Inform your work with an understanding of content management best practices. Drupal 9 & 10 experience a bonus
• Conduct quality assurance reviews to ensure content updates are free from errors and compliant with accessibility mandates 
• Collaborate with graphic designers, user experience experts, content strategists, and client stakeholders to support the revision of existing pages and the creation of new web content and email templates  
• Maintain project map/database and project data for office
• Create and lead presentations to clients and internal project teams
• Be a creative thinker and problem solver 

Required Qualifications: 

• 5+ years of experience in web content strategy
• Must be able to obtain and maintain a public trust
• Must be a U.S. citizen (contractual requirement) 
• Bachelor’s degree in related field. 

Professional Skills:

• Demonstrated experience with Drupal platform management, content development – experience with other systems is a bonus (WordPress, SharePoint)  
• Strong written and oral communication skills 
• Experience leading new site development and collaborating with stakeholders to plan and implement new web projects 
• Detail oriented with the ability to work in a fast-paced environment and manage multiple tasks, deadlines, and priorities 
• Experience presenting to leadership teams 
• Proficiency using Microsoft Office in a collaborative manner – including Teams, OneDrive, and SharePoint 
• Ability to work remotely   
• Ability to work independently, seek help as needed and contribute to team and company culture  

Preferred Qualifications: 

• Experience working with GovDelivery, Salesforce, or other email marketing systems
• Experience working with HTML, CSS, JavaScript, or other coding languages for the web
•  Experience managing large websites; experience with federal clients
• Familiarity with U.S. Web Design System, 21st Century Integrated Digital Experience Act, Google Analytics, and best practices for usability 

Candidates must be willing to complete the e-QIP and undergo a standard federal government background check for this role. Employment is contingent on fitness for the position. 

Job Location(s): This is a remote position open to all U.S. citizens. Washington, D.C. area is preferred.  

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$57,737.00 - $98,153.00

Nationwide Remote Office (US99) Apply