Content Designer - Leicestershire, United Kingdom

Organisation: Leicestershire County Council  

Work Location: County Hall, Glenfield, Leicester, LE3 8RJ 

Worker Category: Hybrid Worker 

Salary: £29,784 - £32,004 per annum (pro-rata for part-time)

Working Hours: 37 hours per week 

Contract Type: Fixed Term 

Closing Date: 07-05-2024

Interview Date(s): TBA 

Do you have a passion to create and maintain accurate, high quality online content?

Are you able to use customer evidence to improve content and user journeys?

Can you work in an innovative and collaborative way to drive continuous improvement?

About the Role 

This is an exciting opportunity to join an established Digital Services Team as a skilled Granicus Forms Designer.

The role will involve working with service managers and experts to create, develop and maintain Granicus forms based on service’s digital objectives and advising on business process improvements.  It will be focused on creating digital forms across several areas to support the objectives of the Corporate Programme.  
 
The Corporate Programmes are key initiatives for the Authority, the aims of which are to channel shift and make the most effective use of the technology we have when delivering particular services. Online forms are a key element in achieving these aims.  The work itself will entail digitising paper versions of forms, advising on business process improvements as part of this channel shift or even tweaking our existing suite of forms to satisfy new business needs.  Being able to use evidence and data to scope, design, and review online ‘user journeys’ to ensure they are effective and enable customers to locate and complete what they need to. 

You’ll possess the ability to advise, guide and challenge service managers, staff, and other stakeholders as necessary. 

Provide support on the development needed for …