Content Designer: Consumer Messaging Ecosystem
Remote, United States
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Netflix is building the worldâs leading entertainment service, offering great TV shows, movies and games that push the boundaries of storytelling and delight members around the world. Weâre seeking an experienced content designer to support our consumer messaging ecosystem, delivering the right messages at the right time, to nurture Netflixâs relationship with members.
The RoleÂ
As we grow globally, we have increasing opportunities to communicate with and delight our members and prospective members in new ways. This team focuses on innovating on the platforms, systems and channels that let us reach our members around the world.
Despite the term âmessagingâ, this roleâs impact lies not in crafting compelling messages (though we believe this is at the heart of our craft), but in the product thinking, systems thinking, and strategic prowess to be able to connect the dots across multiple complex product domains. Weâre looking for a highly ambitious, collaborative, and experienced Content Designer who will help shape Netflixâs messaging experiences for our members. This includes creating best practices that scale, innovating on our messaging design system, and creating a holistic vision for how Netflix communicates across platforms and channels.
You will also partner closely with product designers and cross-functional peers working across our various product teams to deliver a delightful, engaging, and highly relevant messaging experience for our Netflix members.
About Our Team
Our team designs the inbound and outbound messaging experiences for Netflix across multiple channels, specifically email, push, and in-app notifications. We build the platform tooling used to create messages, inform the algorithmic inputs that let us communicate with members at the right time and place, and design the modular frameworks that shape the look and feel of our messages. These experiences span our entire product and help shape Netflixâs relationship with members. Youâll be one of the design leads who crafts these experiences and shapes the future of messaging across our product. To do so, youâll work in tight partnership with product leads, designers, engineers, data scientists, product marketing specialists, research and more.Â
The RoleÂ
As we grow globally, we have increasing opportunities to communicate with and delight our members and prospective members in new ways. This team focuses on innovating on the platforms, systems and channels that let us reach our members around the world.
Despite the term âmessagingâ, this roleâs impact lies not in crafting compelling messages (though we believe this is at the heart of our craft), but in the product thinking, systems thinking, and strategic prowess to be able to connect the dots across multiple complex product domains. Weâre looking for a highly ambitious, collaborative, and experienced Content Designer who will help shape Netflixâs messaging experiences for our members. This includes creating best practices that scale, innovating on our messaging design system, and creating a holistic vision for how Netflix communicates across platforms and channels.
You will also partner closely with product designers and cross-functional peers working across our various product teams to deliver a delightful, engaging, and highly relevant messaging experience for our Netflix members.
About Our Team
Our team designs the inbound and outbound messaging experiences for Netflix across multiple channels, specifically email, push, and in-app notifications. We build the platform tooling used to create messages, inform the algorithmic inputs that let us communicate with members at the right time and place, and design the modular frameworks that shape the look and feel of our messages. These experiences span our entire product and help shape Netflixâs relationship with members. Youâll be one of the design leads who crafts these experiences and shapes the future of messaging across our product. To do so, youâll work in tight partnership with product leads, designers, engineers, data scientists, product marketing specialists, research and more.Â
About You
- You have demonstrated experience working across complex product domains to apply the principles of content design/content strategy, UX writing and design systems.Â
- You have the ability to multitask in a fast-paced, ever-evolving environment.
- Youâre a storyteller at heart who can craft and orchestrate cohesive narratives across touchpoints, both in the product and internally to drive alignment.
- Youâre a systems thinker whoâs familiar âŚ
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401(k) Retirement Plan Disability Programs Family-forming Benefits Flexible Spending Accounts Flexible time off Health plans Mental health support Stock option program
SkillsContent Design Design Systems Information architecture UX Writing
Experience8+ years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9