Consumer Panel Administrator

Job Description

About this Job 

This position executes the Data acquisition processes and sample maintenance of Consumer Panel households (30000) in UK. This includes understanding and representing the local market conditions in the operations processes. This entails engaging local partners like Statistical Operations and Input validation teams to ensure smooth hand-offs in operations.   

Responsibilities: 

• Executes the reception processes and associated project work for UK. Onshore project work will be execution work that requires a local presence such as aspects of data queries that entail local inspection, contacts, or language. 
• Panel members motivation (rewards points, gift catalogue, newsletters, Website, conquest, surveys, communications...)  
• Mobile application software maintenance
• Contact to global external providers: OLR(USA) Logistic team (UK) Teleperformance (Lisbon), Telsolutions (UK) and local ones: communication & printing providers, etc...  
• Work in partnership with the country’s Input validation and Statistical Operations team according to execution requirements as defined by the process playbooks for Operations and associated project work.  
• Work with Global Application Teams to test and implement new features in local Platforms and Applications
• Perform analyses and interpret the data, applying various calculations and formulas as needed as well as producing reports and presentations that clearly communicate the results of analyses.

Qualifications: 

Essential:

• Ability to speak fluent English  
• Experience with Microsoft Excel, Word and PowerPoint 
• Ability to work in a cross-functional environment with several interacting teams   
• Experience handling, manipulating data
• Ability to document work and effectively prioritize documentation  
• Able to Work in an individual and/or team setting 

Preferred:

• Ability to work on multiple projects in parallel while managing and meeting changing deadlines and priorities  
• Excellent organizational, communication and interpersonal skills   
• Experience in working remotely

What we offer:

• Work in dynamic environment engaging with local and global companies.  
• Benefits & flexible working hours, hybrid work options.  
• Internal trainings will be provided together with detailed onboarding agenda.   
• Access to learning platforms 
• Staff and team events  

#LI-FC

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ …