FreshRemote.Work

Consultant, Professional Services

Remote

Arkestro is a rapidly-growing early-stage startup that is transforming the way every company in the world does Procurement. Our platform leverages state-of-the-art machine learning methodologies, combined with game theory and behavioral science, to enable top global enterprises to manage their spend. By optimizing transactions and providing deep insight into spend data at a massive scale, our customers are able to mitigate supply chain risk, increase efficiency, and achieve best-in-class cost savings.
  Join Arkestro on our journey to revolutionize procurement! Although we are a small startup, we have big dreams and potential. Our customers are some of the most successful and recognized large enterprise organizations in North America. We are seeking passionate individuals to work with our talented team to make an impact on our customer’s lives. If you are a creative problem solver looking for a challenge, or just want to shake up the procurement world, apply now! See Arkestro in action at arkestro.com.

About this Role

Our Consultants are a key aspect of our services organization, working to ensure our customers have a successful implementation. You will play a pivotal role in transforming the way our customers do procurement. The primary responsibility will be to deliver exceptional implementation and consulting services to our customers. You will collaborate closely with our customers to understand their unique needs, identify solutions to meet those needs, and ensure a seamless transition to Arkestro.

Our consultants are the type of people that once they find a problem, they cannot let go of that problem until they have found the right solution for the customer. This may require having expert knowledge of what the platform can do, but it may also require the ability to think outside the box and problem solve in new and creative ways. They advocate for the customer and are willing/ to zealously defend the requirements of the customer, both internally and to the customer themselves. 

Working for a Series A startup is not for everyone. It requires a desire to build from the ground up. That is easy to say and harder to do. It requires working long hours, working within ambiguity, and a selfless dedication to do whatever it takes to make the customer successful. However, the results, if you are the right minded person, are incredibly rewarding. 

The ideal candidate for this role is an individual that is passionate about making our customers …

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Job Profile

Benefits/Perks

Remote-first company

Tasks
  • Drive project completion
  • Identify system improvements
  • Provide training and mentoring
Skills

Behavioral Science Communication Consulting Customer Advocacy Game theory Machine Learning Mentoring Problem-solving Process Improvement Procurement Project Management Training

Experience

3 years