Consultant, Life Sciences CRM
Remote
We Breathe Life Into Data
At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.
As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.
The Opportunity at Komodo Health:
The Consulting Team is responsible for leveraging business and technical expertise to deliver innovative solutions for customers, enabling them to enhance operational efficiency, solve business challenges, and implement cutting-edge technologies.
The role combines business and technical knowledge with strategic insight to enable digital transformation and support customers in achieving their business goals. Providing end-to-end support for project delivery, enhancements, release management, and long term support.
Looking back on your first 12 months at Komodo Health, you will have accomplished...
- Customer leadership responsible for advising and delivering on customer engagements
- Involvement in successful delivery and/or support of customer solutions
- Able to provide assistance and direction on customer engagements, escalations, and complex customer use cases both internally and externally
- Follow release processes consistently across customer engagements
- Align closely with sales, product engineering, and delivery teams to support pipeline growth as needed
- Strong understanding of core product functionality
- Lead and/or contribute to the configuration of solutions for multiple customer projects, delivering on customer requirements and enhancing customer satisfaction
You will accomplish these outcomes through the following responsibilities...
Consulting and Business Analysis:
- Collaborate with customers to understand their business challenges, technology needs, …
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Benefits/PerksOpportunities for growth Remote work Supportive team environment
Tasks- Document business requirements
- Implement process improvements
- Perform testing and debugging
Acceptance Criteria Algorithms Analysis Best Practices Business Analysis Collaboration Communication Configuration Management Consulting Continuous Improvement CRM Cross-functional Collaboration Data analysis Data Modeling Debugging Defect Tracking Digital Transformation Documentation Emerging Technologies Healthcare Implementation Innovation Integration Testing Leadership Life sciences Operational Efficiency Process Flows Project Management Sales Salesforce Software Software Applications System design Technical Expertise Technical Solutions Training Unit Testing User Stories
Experience3 years