Congress Operations Lead

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

As a Project Manager, you will:

- Be the go-to person for overseeing all aspects of assigned congresses, working closely with the internal planning team to make sure everything runs smoothly.
- Juggle various tasks like managing congress owners, building strong relationships with Professional Congress Organizers (PCOs), handling budgets, ensuring compliance, and taking care of all the necessary contracting paperwork.
- Support the Operations Manager by handling additional responsibilities like providing on-site training, onboarding new hires, optimizing program implementation, and creating useful training resources.

You're Good at:
- People Management: Effectively managing direct reports, providing training, and developing future leaders.
- Client Communication: Advising critical deadlines, managing fiscal responsibility, and negotiating with suppliers.
- Meeting Planning: Initiating congress verification, managing Local Services Events, budget creation, and reconciliation.
- Technology Tools: Overseeing registration forms, maintaining attendee data, and reviewing client congress databases.
- Transferable Skills: Detail-oriented, excellent communication, strong leadership, organization, customer relations, problem-solving, decision-making, and proficiency in software programs.

You Might Also Have:
- Experience in meeting planning or related roles.
- Success with various meeting program formats on a small and large scale.
- Ability to manage time effectively, prioritize work, work independently, meet deadlines, and work well under pressure.
- Up to 40% travel required with a valid passport.
…