Congress Operations Lead

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. 

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. 

See what life is about at BCD M&E at bcdme.com/careers

As a Project Manager, you will:

- Be the go-to person for overseeing all aspects of assigned congresses, working closely with the internal planning team to make sure everything runs smoothly.
- Juggle various tasks like managing congress owners, building strong relationships with Professional Congress Organizers (PCOs), handling budgets, ensuring compliance, and taking care of all the necessary contracting paperwork.
- Support the Operations Manager by handling additional responsibilities like providing on-site training, onboarding new hires, optimizing program implementation, and creating useful training resources.

You're Good at:
- People Management: Effectively managing direct reports, providing training, and developing future leaders.
- Client Communication: Advising critical deadlines, managing fiscal responsibility, and negotiating with suppliers.
- Meeting Planning: Initiating congress verification, managing Local Services Events, budget creation, and reconciliation.
- Technology Tools: Overseeing registration forms, maintaining attendee data, and reviewing client congress databases.
- Transferable Skills: Detail-oriented, excellent communication, strong leadership, organization, customer relations, problem-solving, decision-making, and proficiency in software programs.

You Might Also Have:
- Experience in meeting planning or related roles.
- Success with various meeting program formats on a small and large scale.
- Ability to manage time effectively, prioritize work, work independently, meet deadlines, and work well under pressure.
- Up to 40% travel required with a valid passport.

This job description outlines the core responsibilities, essential duties, and qualifications required for the Project Manager role. If you have the necessary skills and experience, we encourage you to apply and join our dynamic team!

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
 

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Congress Operations Lead  is between $65,000 - $90,000 The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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