Compliance Supervisor, Lead - UK (Remote from UK)

London, England, United Kingdom

We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in the UK.
The total base pay for this position is between £40,000 and £45,000 per year, and is dependent upon experience, skills, and prior training.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. 
Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!
What you will do:
  • Overall Lettings Compliance: Oversee compliance in all lettings activities, including tenant screening, property management, and adherence to specific lettings regulations.
  • New Listings Compliance: Ensure all new listings in sales and lettings comply with signed terms of business and AML regulations.
  • AML Compliance: Manage AML processes for both sales and lettings transactions, including client identity verification and proof of finance.
  • Develop and oversee mandatory training for agents in line with legislation
  • Complaints Management and Liaison: Handle complaints, provide timely resolutions, and liaise with The Property Ombudsman when necessary.
  • Luxury Market Compliance: Ensure compliance in luxury market transactions, addressing unique regulatory requirements and making sure non-luxury properties are not finding their way to eXp Luxury
  • GDPR and Data Protection: Maintain GDPR compliance, ensuring all client data is managed in accordance with data protection laws.
  • Training and Staff Compliance: Develop and oversee training programs for staff on compliance procedures and regulatory updates.
  • Regulatory Updates and Advisory: Stay updated on changes in estate agency laws and advise the management team and staff accordingly.
  • Risk Management: Identify and mitigate compliance risks, and develop corrective action plans for problematic issues.
  • Audit and Inspection Preparation: Prepare for and manage audits and inspections, ensuring compliance with all regulatory requirements.
  • Contract and Legal Document Review: Oversee the legal compliance of contracts and documents.
  • Ethical Standards and Conduct: Promote adherence to ethical standards within the agency.
  • Line Management and support to Compliance Coordinator

How you will grab our attention:
  • Proven experience in a compliance role 2-4 years, ideally within the UK estate agency sector.
  • A Level/ Level 3 education  or equivalent years of applicable experience
  • Bachelor's degree preferred
  • Comprehensive knowledge of UK property laws, AML regulations, GDPR, and other relevant legislation.
  • Strong communication, interpersonal, and leadership skills.
  • Analytical, problem-solving, and organisational capabilities.
  • Previous Line Management experience highly desired

What eXp UK provides: 
  • Fully remote environment
  • Flexible Time Off
  • Monthly technology reimbursement
  • Free Calm app
  • One-time stock option grant
  • Receives assignments in the form of objectives with goals and the process by which to meet goals. Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives.
  • Works on issues where analysis of situation or data requires review of relevant factors. Exercises judgement within defined procedures and policies to determine appropriate action.
  • Erroneous decisions or failure to achieve results will cause delays in schedules.
  • Frequently interacts with subordinate supervisors and functional peer groups. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
  • Provides direct supervision to professional individual contributors and/or skilled, support individual contributors (e.g., technicians, designers, support personnel). Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.
Working Conditions:Remote Location: This position allows you to work from any location with a stable internet connection within the UK. You will need to provide your own suitable workspace and internet access. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analysing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Work Hours: While there is flexibility in work hours, you will be expected to maintain regular availability during designated core hours for collaboration, meetings, and communication with the team. Outside of core hours, you can schedule your work to accommodate personal commitments or preferences, as long as it does not compromise project deadlines or team collaboration.Equipment and Expenses: You will be responsible for maintaining a company computer, internet connection, and other necessary equipment. Any work-related expenses will be discussed and agreed upon in advance with the company.Company Meetings: Occasionally, you may be required to attend in-person meetings or training sessions at the company's headquarters or other designated locations. Prior notice will be provided, and any associated expenses will be covered by the company.  Note: The above working conditions are subject to change based on company policies and the nature of specific projects or assignments. Any modifications or updates will be communicated in a timely manner.eXp Realty and its affiliated companies are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law. Apply

Job Profile




United Kingdom


Flexible time off Free Calm app Fully remote environment Monthly technology reimbursement One-time stock option grant


AML regulations Compliance GDPR Property laws Real Estate Risk Management

  • AML Compliance
  • Audit Preparation
  • Complaints Management
  • Ethical Standards Promotion
  • GDPR Compliance
  • Legal Document Review
  • Lettings Compliance
  • Line management
  • Luxury Market Compliance
  • New Listings Compliance
  • Regulatory Updates
  • Risk Management
  • Training & Development

2-4 years


A-level Bachelor's degree


Europe/London UTC+0