Compliance Operations Manager

About Abby Care

Our mission is to redefine care for the most vulnerable. The healthcare system is failing the underserved. We are transforming the healthcare experience for low-income families through cutting edge technology and operations. Abby Care is a leading provider of home health services, dedicated to delivering compassionate, patient-centered care to families and individuals in the comfort of their homes.

What makes us the home health provider of the 21st century:

• Digital health integrations - We innovate to give our clinical teams superpowers. We build technology to decrease clinical administrative work and to improve the measurement of health outcomes.
• Clinical excellence - We strive to deliver the best-in class care to our families. Our culture encourages clinical growth and emphasizes quality in all our clinical processes.
• Family training and support - We believe that family care is key to a patient's wellbeing and health. Our care model incorporates family support into care plans.

The Role

We’re looking for an experienced and driven individual to join us as a Compliance Operations Manager. You will report to the Chief Compliance Officer (CCO). This is a full-time remote opportunity based in the United States. This position plays a vital role in ensuring that compliance department records and processes adhere to policies, standards, workflow procedures, and regulatory, payer, and accreditation requirements.

Key Responsibilities:

• Design and oversee compliance education programs in collaboration with stakeholders
• Track completion rates for compliance educational courses
• Manage compliance hotline, vendor relationships, investigations, and data collection
• Manage requests from the compliance department regarding data, investigation, education, and other records
• Develop reports and presentations for stakeholders regarding compliance activities
• Assist with any non clinical compliance investigations as needed
• Ensure legal and regulatory compliance by researching and conveying relevant requirements

Key Responsibilities:

• Bachelor's Degree in business administration, finance, accounting, law or a related field 
• 3+ years of experience in a healthcare setting
• 1+ year of data analytics, project management, or paralegal experience
• Excellent attention to detail and problem-solving skills
• Excellent communication and interpersonal skills 
• Ability to work independently and part of a team 

Our Value Prop to You

• Environment for growth and learning. Everyone wears many hats. You will have unparalleled growth opportunities and responsibilities from day one. Work with a talented team from top companies like Meta, Nuro, Uber, Atlassian, Adobe, and more.
• An energized, compassionate team. Our team cares deeply about each other. We strive to elevate and uplift each other in our day-to-day work to do the best for our families. We move fast, are genuinely excited to be here, and don't believe in bureaucratic nonsense.
• A purpose-driven organization. Everyone at Abby Care embodies our mission and is proud of the work we do.
• Supporting your wellbeing. We provide benefits to allow you to do your best work:
  • Competitive medical, vision, dental, 401K, and life insurance
  • Unlimited paid-time-off (PTO), company holidays, and paid parental leave
  • Paid company retreats and travel opportunities

This is a Full-Time role with an estimated annual salary range of $70,000-$90,000 base salary + bonus and benefits.